Luther St. Cloud Honda

Saint Cloud Luther Honda is a great place to buy a new car. car. More

Everything went perfectly until for the second here that my tire pressure light went on when I was about 20 minutes out of St. Cloud. Last time I I drove back but this time they tried to talk me through it. my tire pressure light went on when I was about 20 minutes out of St. Cloud. Last time I I drove back but this time they tried to talk me through it. They y told me to stop the next time I was in town. Went gone snd googled how to do it. Followed direction but now need to drive 30 minutes to see if it worked , it is a 2016 Honda touring suv. Very frustrating. More

I have always prided Luther Honda on the honesty of the service department. Since yesterday, I have had nothing but honest service. Yesterday, the gentleman that checked me out, not the same who checked me service department. Since yesterday, I have had nothing but honest service. Yesterday, the gentleman that checked me out, not the same who checked me in, said my tires would need to be replaced soon. He said either either late summer or early winter. I said I don’t think they are that old or have that many miles on them. He then checked how many miles I had the tires put on. I had the tires put on 30,000 miles prior. This would mean I would still have at least 20,000 miles on the tires life left if not more. I was disappointed that I was told sooner. I know businesses are struggling through this pandemic, but as are customers. What will make a business thrive in this hardship is not up selling, but honesty and integrity. Hopefully, the next time I go back it will be like my past experiences at Luther. More

I appreciated our dealer Andrew. He was very informative without pressuring us into a sale for the sake of making a sale. I could tell he valued my interests and ultimately what I wanted when selecting a ca without pressuring us into a sale for the sake of making a sale. I could tell he valued my interests and ultimately what I wanted when selecting a car. I wasn’t expecting the process of financing to take as long as it did. The online contract system was not functioning, so it took a while to figure out that I need to sign via hard copy. That was the only negative part of my experience. More

Excellent customer service with great attention to detail. I live 220 miles from Luther St Cloud and the majority of our transaction was online, texting, or phone calls. They outdid themselves making detail. I live 220 miles from Luther St Cloud and the majority of our transaction was online, texting, or phone calls. They outdid themselves making sure I was updated and informed throughout the process AND they gave me the best price of any dealer I spoke with. More

Everything went great. Stayed late on a Friday to wrap things up. Todd was very friendly and pleasant to work with. Will hopefully work with again. things up. Todd was very friendly and pleasant to work with. Will hopefully work with again. More

Poor organization on purchases. Sales staff was arrogant and talked down to us as if we had never purchased a car before. Sad experience. Sat for 3 hours only to be told financing could not go through on me and talked down to us as if we had never purchased a car before. Sad experience. Sat for 3 hours only to be told financing could not go through on memorial day. We had to take another day to go back and complete the purchase. More

Told me it was going to be over 2 hours, was less than an hour. The coupons I had just received in the mail were expired. hour. The coupons I had just received in the mail were expired. More

I was treated with respect by Scott and Mark. They made my purchase easy and buying my new Honda Pilot was hassle free. I was satisfied. my purchase easy and buying my new Honda Pilot was hassle free. I was satisfied. More

I believe the guy that helped is jimmy. He was great. Kept me updated. Awesome customer service. He even took me to the waiting area a showed me around Kept me updated. Awesome customer service. He even took me to the waiting area a showed me around More