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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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March 12, 2020

Everything was right on time. The work done on my car was quick. Appreciate the car wash too. Shuttle service was prompt and quick. Everyone very courteous. And Mac made sure to do a follow up call. Couldn't More

by BGRUPCZY
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thanks, we appreciate your business!

March 07, 2020

Great experience with the service department. They were quick, communicated well, and did a great job. It’s always a pleasure to drop my car off for maintenance. More

by Briton14
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thank you so much for doing business with us! We truly appreciate you.

March 04, 2020

I can always leave my Audi A4 with Josh. His service is excellent, professional and knowledgeable. Communication with Josh and PPM is never a problem for me. Their customer service is amazing! More

by JRICO01
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Luther Park Place Motor Cars responded

Thank you for your 5-star review! We hope that you visit us for any vehicle needs you have in the future!

March 03, 2020

I had a 2012 Passat that I really liked and had all my service done at park place for 7 years then I decided to trade for my Audi A3 and one of the reasons was because of the service I received for those More

by DJD0815
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bradshaw
Apr 14, 2020 -

Luther Park Place Motor Cars responded

We're so happy to learn that you're pleased with your experience at our dealership! Reach out to us if there's anything else you need!

February 28, 2020

They took great care of me. Gave me a comparable loaner car and returned mine nice and clean. Thumbs up to the service department for sure. More

by nod29
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
Mar 16, 2020 -

Luther Park Place Motor Cars responded

Thank you for your kind words about the service appointment you had. We are pleased that you had a great experience, and look forward to serving you again in the future!

February 27, 2020

Mac treated Us very good. I was able to get our car in for an oil change easily. He called before and after the service to make sure everything was right. Thanks Mac More

by timloloson
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Mar 16, 2020 -

Luther Park Place Motor Cars responded

We’re glad you had a good experience! Come see us again soon!

February 26, 2020

Good communication, friendly and had my car ready on time and cleaned. I couldn't asked for a better service. I will continue to use this place for all of my car needs. 💯👍 More

by MOHAMOUD2002
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Mar 16, 2020 -

Luther Park Place Motor Cars responded

Thanks, we appreciate your business!

February 26, 2020

I had a battery problem and got great service first thing in the am, plus a loaner that really worked well. I asked to look at the seat belt not going back this was not fixed. More

by SHEATR01
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
4.0
This rating includes all reviews, with more weight given to recent reviews.
Almin Ališa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Knott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hlavka
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Schmidt
Mar 16, 2020 -

Luther Park Place Motor Cars responded

We apologize for the negative experience you had at our service department and appreciate the honest feedback. If there is anything we can do to make this right, please let us know.

February 25, 2020

It was great first experience. The representatives were very courteous and helpful. I would definitely come here for servicing again. Keep up the good work. More

by Abhijeet
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Luther Park Place Motor Cars responded

Thank you for your kind words about the service department. We are pleased that you had a great experience, and look forward to serving you again in the future!

February 25, 2020

Always prompt, professional, and transparent. Josh Kern is the best, an important asset to Park Place. (I am being told that I must have 25 words here, and now I do. I prefer to keep my reviews concise.) More

by bobkurland
Recommend Dealer
Yes
Employees Worked With
Josh in Audi Service scheduling/supervision
Mar 16, 2020 -

Luther Park Place Motor Cars responded

Thank you for the wonderful review!

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