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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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June 25, 2020

Joshua provides excellent service every time. He answers my questions and knows what an Audi needs to keep it running reliably for me all year long. Thank you!!! More

by TIENCHINHO
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Luther Park Place Motor Cars responded

We’re glad every time you come you receive top notch service from Joshua! Come see us again soon!

June 25, 2020

Great to work with on all levels. Sales and service are both top notch! Making our service appointment was so easy and everything was ready to go when they said it would be. More

by CMLOCHMONDY
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thank you, it is our pleasure to keep your vehicle in tip-top shape!

June 25, 2020

Great people - no BS. Respectful of customer requests. Only complaint is that it is sometimes difficult to get a service appointment is reasonable time, so sometimes forced to go elsewhere. More

by JEFF.LEITZKE
Recommend Dealer
Yes
Employees Worked With
Almin Ališa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Leitz
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thank you Jeff for having your BMW serviced at Luther Park Place! Please reach out to us if you have difficulty scheduling your service appointment! We look forwards to seeing you again soon!

June 25, 2020

I really enjoy bringing my car in and working with Josh. It has been a real nice experience at Park Place. As for the services received, exceptional. More

by matthew.d.zoe
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

June 25, 2020

I always receive a warm welcome from everyone at Park Place, all servicing was performed well and great knowledge of the Q5. My vehicle was not clean when I picked it up, maybe this a service has been More

by JOEL
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thank you for the feedback on your experience with Luther Park Place. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

June 25, 2020

Great! Chris is really nice to work with and always follows up and does a thorough job . Always get my car back as good as new and ready for another 10,000 miles More

by benzondymd
Recommend Dealer
Yes
Employees Worked With
Chris Leitz
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thank you for the wonderful review!

June 25, 2020

Excellent service department, keeps the customer informed on the status of vehicle from routine service and scheduling of recall and warranty work. Car is retuned in timely fashion. More

by GRWELP
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Jul 07, 2020 -

Luther Park Place Motor Cars responded

We appreciate your review, and will use your feedback to improve our services going forward!

June 25, 2020

As a dealership they treat me the way the corner gas stations USED to do. Today the indicators on my car said I should check all tires. When I drove in Joshua ask “how can I help you?” He checked all a More

by 44THMAYOR
Recommend Dealer
Yes
Employees Worked With
Joshua Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

Luther Park Place Motor Cars responded

We're so happy to learn that you're pleased with your experience at our dealership, Park Place Motor Cars! Reach out to us if there's anything else you need!

June 25, 2020

I have a 2002 Passat and I have been bringing it to Park Place for 13 years ever since we moved to Rochester. Usually by the time a car is that old I switch from the dealership to a local mechanic. However, More

by BAV51
Recommend Dealer
Yes
Employees Worked With
Mac Miller, Jeff Bradshaw
Jul 07, 2020 -

Luther Park Place Motor Cars responded

Thank you for your commitment to Luther Park Place! We appreciate servicing you all of these years! We look forwards to servicing your Passat again in the future!

June 25, 2020

Car was not fixed and diagnosis was incorrect. Was annoyed to see someone used my dynamic launch and changed M settings. I brought my car to get fixed, not charged $500 bucks for bad information and t More

by TADREY
Recommend Dealer
No
Employees Worked With
Justin out in the shop, Chris Leitz
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