Luther Park Place Motor Cars - Service Center

The people are work it’s at Park Motors are friendly, and Knowledgeable. I like the size and personalized attention. I especially am pleased with Mac Miller in service! Knowledgeable. I like the size and personalized attention. I especially am pleased with Mac Miller in service! More

Hassle free in and out experience. I was walked trough cost and services needed per my service schedule. No questions asked when i declined a part i did not want or need. Love paying online so i can arriv cost and services needed per my service schedule. No questions asked when i declined a part i did not want or need. Love paying online so i can arrive and just pick up the car once the service has been performed. I was informed over the phone about another service i should think about getting but it was more informative, than up-selling a asrvice. More

Josh, is trustworthy and always treats me like I am his most important customer. I love his attitude and always finds a way to accommodate my schedule. most important customer. I love his attitude and always finds a way to accommodate my schedule. More

I went in for an airbag recall and asked to have a oil leaked diagnosed. I was told it was an oil pan gasket and a couple of parts were needed. I was given an estimate of $3,544! It is a 2003 M3 but $3,54 leaked diagnosed. I was told it was an oil pan gasket and a couple of parts were needed. I was given an estimate of $3,544! It is a 2003 M3 but $3,544??? For an oil pan gasket with no other information. I was not given a breakdown of parts cost and I paid for the diagnostics. I had the repair completed somewhere else for $826 using genuine BMW parts More

Great communication and service. Fit us into the schedule because the engine light came on the afternoon before leaving for a long weekend. We really appreciate the service and treatment we receive schedule because the engine light came on the afternoon before leaving for a long weekend. We really appreciate the service and treatment we receive. Thank you! More

Really appreciated that the service department could fit me in without an appointment and just showing up. They also had the parts available and were able to get the car fixed and on my way in a relatively me in without an appointment and just showing up. They also had the parts available and were able to get the car fixed and on my way in a relatively short time. More

This is usually my favorite BMW shop. It may have been covid, but service was sub par this time. Had an issue I wanted looked at, they just tried charging me instead of asking for my warranty. They char covid, but service was sub par this time. Had an issue I wanted looked at, they just tried charging me instead of asking for my warranty. They charged me 60 bucks to check my tire pressure. I didn’t even know anyone would ever charge for that. Then they didn’t even put in wiper fluid. The most expensive and worst oil change I’ve ever gotten at $160 for JUST an oil change..... More

My experience with bringing in my 335i was very pleasant. They were curious, right in with the estimate, and was able to bring me back to my house with no delays. I would definitely recommend them. They were curious, right in with the estimate, and was able to bring me back to my house with no delays. I would definitely recommend them. More

This dealership service department is top notch. I wish I could say something even close for the Sales dept. And I do not have any more to say. Next time I will be less polite when asked to write more could say something even close for the Sales dept. And I do not have any more to say. Next time I will be less polite when asked to write more More

Jeff is an outstanding service representative. Always keeps me updated. Because there is a 25 word minimum required in this field in order to submit this form, and because I have to look up my user name keeps me updated. Because there is a 25 word minimum required in this field in order to submit this form, and because I have to look up my user name for dealerrater.com in order to submit, I would give your marketing department 2 stars. But don’t hold that against Jeff. He is solid performer and always has been. More