Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
I talked to Mac 4-5 times about problems with my VW before bringing it in for service. He was always professional and responsive. I really am very grateful! before bringing it in for service. He was always professional and responsive. I really am very grateful! More
Top dealership to work with. Received top money for trade in. Sales person was extremely knowledgeable about the automobile and I will return in the future. in. Sales person was extremely knowledgeable about the automobile and I will return in the future. More
such great customer service I am consistently pleased with the excellent service . Easy to schedule and the work is done well. I would recommend this dealership to my friends a I am consistently pleased with the excellent service . Easy to schedule and the work is done well. I would recommend this dealership to my friends and family More
Service was great and accommodating to my schedule. Having said that, the price of service appears to be out of line. $100 for an oil change? was great and accommodating to my schedule. Having said that, the price of service appears to be out of line. $100 for an oil change? More
Excellent Customer Service This was the first time I was dealing with Chris and I think he did a great job. He was courteous and sincere. When I asked how much time the service This was the first time I was dealing with Chris and I think he did a great job. He was courteous and sincere. When I asked how much time the service would take he nailed it with 10 min to spare. He also came a few times to give me a progress update. This may not seem important but when you are waiting for your car to be serviced, getting a reassurance as to how well things are progressing is invaluable. Great job, Chris !!! More
Jeff is always amazing to work with, he always tells it like it is and doesn’t seem like he’s pushing unnecessary work onto us. Cleanup on the other hand is horrible car was dirty when I picked it up and t like it is and doesn’t seem like he’s pushing unnecessary work onto us. Cleanup on the other hand is horrible car was dirty when I picked it up and they flipped my floor mat over and didn’t clean anything just flipped my dirty floor mat over putting all the dirt ringgit onto the clean carpet underneath it. Extremely disappointed but we brought it up with Jeff and he said he would talk with them so we will come back and try again. More
Please consider having employees wear masks given the pandemic and the number of people coming into the service area. Thank you. Otherwise the experience was good. pandemic and the number of people coming into the service area. Thank you. Otherwise the experience was good. More
Very pleased with the service I receive at Parkway lace Motors. Quick/easy drop off. Courteous, prompt, easy to work with. A bit more expensive than other shops but I feel most comfortable bringing my BMW Motors. Quick/easy drop off. Courteous, prompt, easy to work with. A bit more expensive than other shops but I feel most comfortable bringing my BMW here for service. More
They weren’t friendly at all. Seemed put out to answer questions. I will not return to this dealership for service. Very poor experience! A questions. I will not return to this dealership for service. Very poor experience! A More
Great service as usual. The car was ready on time and all requested service was able to be performed. The car is working great and we are enjoying the new Pirelli Pzeroes. requested service was able to be performed. The car is working great and we are enjoying the new Pirelli Pzeroes. More