Luther Park Place Motor Cars - Service Center

First service encounter Had my first encounter with service department. Professional, quick. Special thanks to Joshua Kern for his attention to details and competence. He ans Had my first encounter with service department. Professional, quick. Special thanks to Joshua Kern for his attention to details and competence. He answered all my additional questions as well. More

Easy convenient and friendly service AJ has always been pleasant and helpful in all my questions on the x5 eDrive. Everything went smoothly and I'm happy to have this service team in my AJ has always been pleasant and helpful in all my questions on the x5 eDrive. Everything went smoothly and I'm happy to have this service team in my city! More

Great service department! Once again AJ and the staff were outstanding. Timely, pleasant, knowledgable and professional are all key ingredients to having as stifled customer ba Once again AJ and the staff were outstanding. Timely, pleasant, knowledgable and professional are all key ingredients to having as stifled customer base....they are al that and more! More

Above my expectations After purchasing a used VW from Luther, I sensed a mild vibration. The folks at Luther replaced my tires, aligned the vehicle, and replaced a suspect After purchasing a used VW from Luther, I sensed a mild vibration. The folks at Luther replaced my tires, aligned the vehicle, and replaced a suspect wheel bearing. And they were prompt and pleasant about it! I have been frustrated by other area dealers in the past, but Luther never gave me a chance. Two thumbs up! More

Professional and honest experience Was an out of town traveler with an unexpected tire problem for a hard to find tire for my BMW. Mark in the parts department quickly handled the issu Was an out of town traveler with an unexpected tire problem for a hard to find tire for my BMW. Mark in the parts department quickly handled the issue and was able to locate a tire in a timely manner as to not interrupt my travels. AJ in the service department got my vehicle in right away and both kept me informed throughout the whole process. Would definitely return to Park Place BMW in the future and recommend to others. More

Amazing! What superior service! I took advantage of the shuttle service to/from work- very personable van drivers. I was treated with the utmost respect. My ca What superior service! I took advantage of the shuttle service to/from work- very personable van drivers. I was treated with the utmost respect. My car was just like new when I got it back from it's 20K mile checkup and service. More

Wonderful service---even after the purchase!! Brad Johnson has been wonderful to work with. He cares about the buyer's satisfaction, even after the sale---which can't be said about every dealersh Brad Johnson has been wonderful to work with. He cares about the buyer's satisfaction, even after the sale---which can't be said about every dealership out there. The other personnel at Park Place that I have had interaction with has been wonderful as well. A FIVE STAR dealership!!! More

Great experience buying a new car! Almin A. was very professional, kind, and efficient when helping me trade in my old Kia and purchase a used Jetta. He did this in a very short amount Almin A. was very professional, kind, and efficient when helping me trade in my old Kia and purchase a used Jetta. He did this in a very short amount of time, which was greatly appreciated. Also, I was never made to feely badly that I was not able to purchase a brand new car or even an expensive used car. Almin found me a car that I liked, could afford, and that met my needs. Personally, dealing with car troubles and purchasing vehicles is one of the least favorite things in life, and Almin and Kevin P. and the rest of the staff at Park Place made it all quite painless. I will continue to do business with this dealership and recommend it highly. More

First audi service appointment This was my first service appointment for my 2016 Audi A6. My car received a thorough check up and I received helpful information from Joshua K. The This was my first service appointment for my 2016 Audi A6. My car received a thorough check up and I received helpful information from Joshua K. The shuttle service is a great feature for customers. Even though this dealership is approximately two hours away from my home, I will likely continue to make the trip because I feel I can trust that I will receive quality service from experienced mechanics. More

friendly visit I was contacted for a recall by service department on 2013 Passat. It was done on time by Kevin P and he even fix time on dash clock! Then when I a I was contacted for a recall by service department on 2013 Passat. It was done on time by Kevin P and he even fix time on dash clock! Then when I arrived explained it so I can do it the next time! I will return for other service work. More