Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Sort by
October 05, 2018
Great service Good work. I had my car for balance Work was done on time and properly. I also had the backlight ordered. The cost was high. But it will be fixed s Good work. I had my car for balance Work was done on time and properly. I also had the backlight ordered. The cost was high. But it will be fixed soon. More
by AZRA.ALIZARD
Verified CustomerEmployees Worked With
Jeff Bradshaw
October 05, 2018
Recall experience The reason that I Came in was due to recall. Another great experience that was done in a very professional and personal manner. This is the usual expe The reason that I Came in was due to recall. Another great experience that was done in a very professional and personal manner. This is the usual experience at Park... More
by scifibro
Employees Worked With
Other Employees :
Ken Lentz, Kevin Pose, Mac Miller, Jeff Bradshaw, Lisa Manthei
October 04, 2018
No stress recall service They picked up my car and returned it in one day. This alone saved me over 3 hours of drive time! They returned it cleaner than it was and completed t They picked up my car and returned it in one day. This alone saved me over 3 hours of drive time! They returned it cleaner than it was and completed the recall work all at no cost to me! I am very impressed! Thank you Luther Park Place BMW 😀 More
by Carlover
Employees Worked With
Kevin Pose
October 04, 2018
Some struggle with service. Needed to talk to dealer manager to solve a problem about a tires replacement, due to the inability of the service to show me my damaged tire (which I Needed to talk to dealer manager to solve a problem about a tires replacement, due to the inability of the service to show me my damaged tire (which I marked) instead they showed to me a different one. But dealer manager handled the situation well for all. But now I wonder if my tire was already damaged?....hard to trust the service performed on the vehicle. More
by zziinnaa07
Employees Worked With
Kevin Pose
October 03, 2018
Great service The service department at Park Place always does great work. They keep me updated on what’s happening with the car and make sure that the work gets do The service department at Park Place always does great work. They keep me updated on what’s happening with the car and make sure that the work gets done right. More
by BANATZKE
Employees Worked With
Kevin Pose
October 03, 2018
They made it easy for me. Called Josh for appointment, dropped car off, he called me when it was done, and they picked me up. Easy. Called Josh for appointment, dropped car off, he called me when it was done, and they picked me up. Easy. More
by RVET43
Employees Worked With
October 03, 2018
Exceptional Service Title says it all !! The service personnel are friendly and very knowledgeable. The work is also done on time and the car is also washed , which I li Title says it all !! The service personnel are friendly and very knowledgeable. The work is also done on time and the car is also washed , which I like !! More
by salim
Employees Worked With
Kevin Pose
October 03, 2018
Great service. Attentive to detail I had a lot of work to be done and in the course of the visit they found a few more items that needed attention. Even though it was getting late they I had a lot of work to be done and in the course of the visit they found a few more items that needed attention. Even though it was getting late they found a way to get it all done and me back on the road. More
by evogel3412
Employees Worked With
Mac Miller
October 03, 2018
Awesome service Kevin is always so friendly and helpful. He usually tries to troubleshoot over the phone when I’ve called him as well. It’s nice to see him whenever Kevin is always so friendly and helpful. He usually tries to troubleshoot over the phone when I’ve called him as well. It’s nice to see him whenever I’m in. More
by jstille13
Employees Worked With
Kevin Pose
October 03, 2018
Thorough, Efficient, Friendly & Accommodating Thouroughly inspected vehicle to determine the tire damage. Efficiently replaced and repaired both front tires. Provided a wonderful loaner vehicle, Thouroughly inspected vehicle to determine the tire damage. Efficiently replaced and repaired both front tires. Provided a wonderful loaner vehicle, repaired and returned my vehicle to me as quickly as possible all while keeping me updated on the progress each day. More
by X1
Employees Worked With
Kevin Pose
