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Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,686 Reviews of Luther Park Place Motor Cars - Service Center
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October 19, 2018
Kevin is great! Exceptional service every time at Park Place for my BMW. It’s convenient and they make it as easy as possible. Very smooth -no stress. Exceptional service every time at Park Place for my BMW. It’s convenient and they make it as easy as possible. Very smooth -no stress. More
by KA
Verified CustomerEmployees Worked With
Kevin Pose
October 19, 2018
Efficient and friendly Every step of way the service was helpful, friendly and efficient. I will be happy to return for all of my service needs. Very pleased. Every step of way the service was helpful, friendly and efficient. I will be happy to return for all of my service needs. Very pleased. More
by MFMURPHY1
Employees Worked With
Drivers and cashier, Kevin Pose
October 19, 2018
Excellent as always!’ All employees were very pleasant, from the service rep to the shuttle driver. Mac was great about informing me on the status of the service on my car All employees were very pleasant, from the service rep to the shuttle driver. Mac was great about informing me on the status of the service on my car!! More
by vanoort.carol
Employees Worked With
Mac Miller
October 18, 2018
Outstanding Service Every Single Time! If you are lucky enough to purchase a vehicle from these guys, I’m telling you they will treat you like Park Place Family!! They go out of their way If you are lucky enough to purchase a vehicle from these guys, I’m telling you they will treat you like Park Place Family!! They go out of their way to make sure you are happy and completely content; whether it’s questions about your new car and how it works or giving exceptional service when it’s time for your oil change!! LOVE LOVE LOVE my Park Place People!! More
by TTgirl
October 18, 2018
Always excellent Kudos to Joshua and his team He works around my crazy schedule He stays connected and keeps me updated Solves problems before they happen Thanks Kudos to Joshua and his team He works around my crazy schedule He stays connected and keeps me updated Solves problems before they happen Thanks More
by JASIJEAN
Employees Worked With
October 17, 2018
Oil change (Jeff Bradshaw) There was a problem with another car that was using the service bay for my GTI so my car was not able to be serviced on time. The service manager exp There was a problem with another car that was using the service bay for my GTI so my car was not able to be serviced on time. The service manager explained what had happened and expressed how sorry he was for the unexpected delay. When my oil change was complete he came to the waiting room and again expressed how sorry he was for the delay and explained what they did on the service to my GTI. He said because of the delay Luther would not be charging me for the service. I was surprised and also very please with how this situation was handled. I really thought that was a nice gesture and great customer service. More
by Charlie
Employees Worked With
Jeff Bradshaw
October 17, 2018
Great service I have a good experience in this service. People are very nice and the price is reasonable. I will come back again for the future services I have a good experience in this service. People are very nice and the price is reasonable. I will come back again for the future services More
by YLIU4343
Employees Worked With
Kevin Pose
October 17, 2018
Best Audi Service Easy to make Appointment. Kept me updated with progress of my car’s service. Gave me a ride home and back to service dept. without waiting long. Easy to make Appointment. Kept me updated with progress of my car’s service. Gave me a ride home and back to service dept. without waiting long. More
by SUZE5678
October 17, 2018
Overcharged for a key programming $90 in labor to program a new VW key, plus the cost of the key of $180 that the dealership charged, and the real kicker is they had a $10 mandatory ch $90 in labor to program a new VW key, plus the cost of the key of $180 that the dealership charged, and the real kicker is they had a $10 mandatory charge for shop supplies!! For labor for programming a key? What shop supplies were used up or thrown away? The cashier couldn't answer that one. More
by 09EOS
Employees Worked With
Jeff Bradshaw
October 16, 2018
Very good They were very flexible and helpful, I had a leaky tire and an scheduled oil change later in the week. I asked if I could get the tire taken care of & They were very flexible and helpful, I had a leaky tire and an scheduled oil change later in the week. I asked if I could get the tire taken care of & the oil change at the same time & was told “sure”. More
by BYRON.ELLINGSON
Employees Worked With
Kevin Pose
