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Luther Park Place Motor Cars - Service Center

Rochester, MN

4.7
1,686 Reviews

1,686 Reviews of Luther Park Place Motor Cars - Service Center

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November 15, 2018

Helpful and Kind I showed up just before closing just after a blowout on the highway. Jeff attempted to find a replacement that evening, but couldn't. He was on it bri More

by VJBHAWKEYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
November 15, 2018

Great service Very quick and efficient- easy in and out, no time wasted!!!! This was the first service for our new VW Atlas- overall very satisfied with our car and More

by Mikihak_no1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
November 15, 2018

Great service!!! Service was great, fast and provided in timely manner, even before it was expected. I would definitely recommend Park Place Motor Cars for my friends More

by vityoklysyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony (Tony) Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Pose, James Taylor
November 14, 2018

Service completely Dropped off vehicle in for service after ordered parts arrived. Was contacted when it was discovered that one part was painted incorrectly. Informed t More

by smoore55902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac Miller
Nov 15, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars for your vehicle service needs. We appreciate you taking time out of your day to leave us this review. Although we can not always guarantee each and every visit go smoothly and without any glitches, some times it does happen. Knowing that our staff was able to communicate the problems with you, help resolve the issues and still have your vehicle to you within a couple of hours difference is great. We do apologize for the unforeseen situation that arose, but again, we thank you for being patient with us and understanding that issues do happen. Thank you for choosing Luther Park Place Motor Cars. We do appreciate your business and look forward to seeing you at your next visit.

November 14, 2018

Polite, friendly and helpful!! Annual service appointment. Everything that was to be done was explained to me and asked for any questions. As the technician was taking the car in, More

by KATHIEMB44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose, Mac Miller, Jeff Bradshaw
Nov 15, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars for your vehicle service needs. We appreciate you taking time out of your day to leave us this fantastic review. Hearing that we were able to keep you involved and informed of your vehicle status and needs is exactly what we want for each of our customers. Helping our customers feel valued, important, and satisfied is what we strive for. We look forward to seeing you at your next visit, if you should have any questions or concerns before then, please, feel free to stop in or give us a call. Again, thank you for choosing Luther Park Place Motor Cars.

November 14, 2018

happy the service people are awesome and they took care of my car wonderfully. the price I was quoted was stuck too, the vehicle was washed and I am very ha More

by BARD.DIERCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
Nov 14, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars for your vehicle service needs. We appreciate your review! We look forward to seeing you in the future. Again, thank you for choosing Luther Park Place Motor Cars.

November 13, 2018

Great personal service. Always ready to check my car in, even with regular service manager out. Waited for car in guest lounge, which always had good coffee and snacks availa More

by Balloons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
November 13, 2018

Outstanding as always. This place does an outstanding job. The work is completed on time and at a fair price. They have an appropriate threshold for recommending work that n More

by JAM05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pose
November 13, 2018

Excellent professional services Very informative, friendly, and great customer service. Best dealership I have been at. Staff, technicians and salesman were all very knowledgeable, c More

by Gwerlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist at counter- I am bad with names, Kevin Pose, Tim Tuinstra
Nov 14, 2018 -

Luther Park Place Motor Cars responded

Thank you for choosing Luther Park Place Motor Cars. We appreciate you taking time out of your schedule to leave us this fantastic review. Hearing that your experience with us was great is exactly what we like to hear. We strive to have our customers feel comfortable, confident and happy with their experience here. Thank you again for choosing Luther Park Place Motor Cars. We look forward to seeing you in the future!

November 13, 2018

Great service Service is great, and I highly recommend. As you would with any other service center, be sure to get work quoted before agreeing to have it done. More

by bob.klapperich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bradshaw
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