Luther Park Place Motor Cars - Service Center

Service visit Kevin was great. The experience was pleasant from start to finish. There was no attempt to upsell. In fact I asked if an extra oil change would be ben Kevin was great. The experience was pleasant from start to finish. There was no attempt to upsell. In fact I asked if an extra oil change would be beneficial. Kevin checked the mileage and gave me an honest recommendation, avoiding an extra charge. More

Oil change The staff are friendly and professional and provide excellent service. They work efficiently so there's minimal waiting time, and they keep you inform The staff are friendly and professional and provide excellent service. They work efficiently so there's minimal waiting time, and they keep you informed during the entire process. Prompt follow up after service to make sure everything went well and check to see if you have any questions. More

Service and detail of my 2015 435 Excellent service. Oil change and switch to my winter tires. Loaner car provided for the day. Your detailing shop is outstanding. My car looks like th Excellent service. Oil change and switch to my winter tires. Loaner car provided for the day. Your detailing shop is outstanding. My car looks like the day I purchased it. More

Easy!! It's always so easy to work with this dealership. I typically work with Josh, but even in his absence this time everything went perfectly. They are ve It's always so easy to work with this dealership. I typically work with Josh, but even in his absence this time everything went perfectly. They are very accommodating and professional. More

Brake check up Park place was very accommodating and fit me into have my squealing brakes checked before I had to go out of town. Thank you park place Park place was very accommodating and fit me into have my squealing brakes checked before I had to go out of town. Thank you park place More

Unsurpassed customer service My son purchased a late model Audi from another dealer. Within two weeks he had a problem which would prevent him from restarting the car after 600 mi My son purchased a late model Audi from another dealer. Within two weeks he had a problem which would prevent him from restarting the car after 600 miles. The dealer referred to the closest Audi dealer who told him they were booked for over a week. I called Ken Lentz at Park Place who simply said “we are booked too but bring it in tomorrow morning and we will get on it right away” Ken even arranged the use of a brand new car until the job was complete. More

Good customer service I took my car to get detailed, and because they were not able to complete the job to my satisfaction they didn’t make me pay anything! I took my car to get detailed, and because they were not able to complete the job to my satisfaction they didn’t make me pay anything! More

Heated Seats Not Working I brought me Car in for the heated seats not working. They said they are fine, but there is no heat. I called and they said they are too busy and will I brought me Car in for the heated seats not working. They said they are fine, but there is no heat. I called and they said they are too busy and will try to sneak me in if I leave my car there for two or three days. More

Excellent I was very impressed with Kevin and the whole team. They were very accommodating to my needs. I was able to be driven and picked up while my car was b I was very impressed with Kevin and the whole team. They were very accommodating to my needs. I was able to be driven and picked up while my car was being serviced with no waiting. Kevin did an excellent job of providing me with all the concerns I had requested to be looked at while my car was serviced. More

Service was fast and friendly Staff was courteous and fast. Check was very efficient. When everything was done they even pulled my car up for me. Making service appointments is fas Staff was courteous and fast. Check was very efficient. When everything was done they even pulled my car up for me. Making service appointments is fast and easy. More