Luther Park Place Motor Cars - Service Center

Speedy friendly service Professional and courteous service from Kevin in BMW. Had winter tires and service fitted quickly, All staf were very friendly including cashier and t Professional and courteous service from Kevin in BMW. Had winter tires and service fitted quickly, All staf were very friendly including cashier and transport service . More

Fast and Friendly The service was fast which is important during the hectic holiday season. But more important on my list is that the staff is always so very friendly. The service was fast which is important during the hectic holiday season. But more important on my list is that the staff is always so very friendly. What a pleasant experience. Happy Holidays! More

Work was done I was pleasantly surprised to find the front of my car vacuumed and the front floor mats cleaned in addition to the inspection/work as planned. above I was pleasantly surprised to find the front of my car vacuumed and the front floor mats cleaned in addition to the inspection/work as planned. above and beyond my expectations! More

Outstanding Service Center staff The service center staff Kevin Posse very professional and personable. After I left and noticed the brake lamp function light still came on after they The service center staff Kevin Posse very professional and personable. After I left and noticed the brake lamp function light still came on after they replaced the socket. I returned to Park Place (Kevin was at lunch) and Ken made sure before I left everything was in order all they needed to do was replace the bulb! Also your shuttle driver Dawn is very prompt and courteous. Thank you Trisha for my paperwork always ready and in order! More

Quick in and out I waited rather than shuttling, had the day off. For the shuttle riders, seemed like they had 3 drivers working. Pleasant waiting room to pass the tim I waited rather than shuttling, had the day off. For the shuttle riders, seemed like they had 3 drivers working. Pleasant waiting room to pass the time. Guys worked fast, this has not always been the case. More

Above and Beyond Service I brought my vehicle in for scheduled service and was offered the option of having a recall taken care of as well. I was provided a vehicle to drive s I brought my vehicle in for scheduled service and was offered the option of having a recall taken care of as well. I was provided a vehicle to drive so that I could leave my Q5 for the day. My vehicle was done before promised. I appreciated getting the recall taken care of before I was even aware it was an issue. More

Employees I dealt with Kevin...check out person and shuttle drivers are very professional ect....the process was thoroughly explained to me...the work was preformed very pro Kevin...check out person and shuttle drivers are very professional ect....the process was thoroughly explained to me...the work was preformed very promply...great service More

Excellent Service but longer lead times Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance Once you’re there the staff, sales, and techs are excellent. Only down side is typically needed to book something like an oil change so far in advance. My last appointment I had to book 3 weeks out. More

Top notch service I brought my vehicle in for service, dropped it off right away. Grabbed a shuttle van ride to work. Josh called me when it was done with a couple item I brought my vehicle in for service, dropped it off right away. Grabbed a shuttle van ride to work. Josh called me when it was done with a couple items that needed repair. He got the parts ordered immediately and we scheduled the follow up visit the next day. More