Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Excellent, trusted customer service. Great experience all around. Kevin flexed around my schedule. The courtesy Driver Eric was waiting and drive me promptly each way. He toook it upon hi Great experience all around. Kevin flexed around my schedule. The courtesy Driver Eric was waiting and drive me promptly each way. He toook it upon himself to check on status and call me. Communication was excellent throughout. Question afterwards answered promptly by Kevin by email.. Whe experience very customer-centered. Thank you. More
Top quality service Park Place always gets my car serviced according to my schedule. I drop off the car, get a ride to work and get picked up from work when it’s ready. I Park Place always gets my car serviced according to my schedule. I drop off the car, get a ride to work and get picked up from work when it’s ready. I love the pay online so I do t have to stand at the counter when I pick up my vehicle. More
Great experience Brought my car in to get serviced and Joshua was able to answer any questions and concerns that I had. The service was done in a timely manner. Joshua Brought my car in to get serviced and Joshua was able to answer any questions and concerns that I had. The service was done in a timely manner. Joshua let me know if any problems came up during the service. Great work. More
Very friendly employees The staff were very friendly and Kevin made sure I had options (shuttle, loaner car, enterpise rental) to get home while my car was being serviced. The staff were very friendly and Kevin made sure I had options (shuttle, loaner car, enterpise rental) to get home while my car was being serviced. More
Oil change and tire rotation Fantastic. Answered all my questions and my car was serviced with an oil change and tire rotation. Kevin is so friendly and helpful! Car was retur Fantastic. Answered all my questions and my car was serviced with an oil change and tire rotation. Kevin is so friendly and helpful! Car was returned cleaned which was awesome!! More
Good service Luther park place has clear and upfront service. Their prices are somewhat higher. Kevin is great! Always getting back to you promptly and explains Luther park place has clear and upfront service. Their prices are somewhat higher. Kevin is great! Always getting back to you promptly and explains the work in detail. More
They apologized for their error Brought car in for 10,000 check up. Tire was damaged and needed to order new one. I understand it was an accident and they did apologize and reduced b Brought car in for 10,000 check up. Tire was damaged and needed to order new one. I understand it was an accident and they did apologize and reduced bill by 15 percent. More
fix of the defective window seal on newly purchased allroad i recently purchased a new audi allroad which had few frustrating issues causing me to experience some degree of buyer’s remorse. however, josh’s prof i recently purchased a new audi allroad which had few frustrating issues causing me to experience some degree of buyer’s remorse. however, josh’s professional, friendly, and efficient service has been nothing but reassuring in more-than-adequate support from luther’s service team. More
35K oil change Joshua - Service coordinator was excellent . Truly understands customer requirements and provides timely service and response. I will recommend the s Joshua - Service coordinator was excellent . Truly understands customer requirements and provides timely service and response. I will recommend the service to my friends network. Thanks More
Oil change First rate on every level. Very happy with the service dept., office staff every time I come in. No complaints with any of the people at the dealershi First rate on every level. Very happy with the service dept., office staff every time I come in. No complaints with any of the people at the dealership More