Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Oil change and tire rotation The service staff is friendly and accommodating. I waited in the lounge for the service which took just under 3 hours. I thought this a rather long wa The service staff is friendly and accommodating. I waited in the lounge for the service which took just under 3 hours. I thought this a rather long wait for what was done More
VW Excellence Mac was fantastic to work with. Everything was super easy, and painless. Oil change was done in a timely manner, and all services were explained. Mac was fantastic to work with. Everything was super easy, and painless. Oil change was done in a timely manner, and all services were explained. More
A Drive Easy Claim Needed help with a Drive Easy Claim, although they weren’t familiar with it, they called in with the Claim #, and got it done right away. Needed help with a Drive Easy Claim, although they weren’t familiar with it, they called in with the Claim #, and got it done right away. More
Top notch service Received a notice of a recall on my BMW, stopped in to visit with Kevin, who provided exceptional service. He promptly got parts for my vehicle and sc Received a notice of a recall on my BMW, stopped in to visit with Kevin, who provided exceptional service. He promptly got parts for my vehicle and scheduled my appointment in a timely manner. Day of my appointment, the shuttle driver provided a great friendly experience on my way to work. The staff also provided detailing of my vehicle prior to picking it up. Very impressed with the service and experience More
Oil change and code checks. Very friendly service. With me every step of the way from notifying me of appointment times, service, and when vehicle is ready. Along with an emailed Very friendly service. With me every step of the way from notifying me of appointment times, service, and when vehicle is ready. Along with an emailed invoice showing services and results. Happy to answer an questions no matter how small. More
100% satisfied. Called Kevin on a Friday for an oil change the following week. Got an answering machine, but he called back in a timely manner and we set up an appo Called Kevin on a Friday for an oil change the following week. Got an answering machine, but he called back in a timely manner and we set up an appointment the following Tuesday, which was the earliest time I would have been able to bring the car in. Upon arrival, the car went in immediately, work was done satisfactorily, and I received the car in good time. Questions I had asked Kevin were answered to my satisfaction. Settled my bill with Lisa who is very personable and has a ready smile. Visited with James Taylor who always asks if I have any questions or concerns. I believe you have an excellent manager in him. More
Sound fixed on my BMW Amazing customer service to get my car in and out. They had a shuttle service to take me so I could go eat. I was so impressed with them. Strongly Amazing customer service to get my car in and out. They had a shuttle service to take me so I could go eat. I was so impressed with them. Strongly recommend them. Thank you so much for getting the car up and going. More
1st service of CPO was informed on previous ownets past purchases and service. learned more then when bought vehicle. explained warranty and extended care plan. have be was informed on previous ownets past purchases and service. learned more then when bought vehicle. explained warranty and extended care plan. have better understanding of past and future services. More
Friendly staff They have a friendly and well-run service department. Communication was great and the service time was quick. Mac was very pleasant to work with. They have a friendly and well-run service department. Communication was great and the service time was quick. Mac was very pleasant to work with. More
Excellent I like to go to the Park Place. BMW dealership for service. They are friendly, thorough, and do a very good job. They also don’t over do services that I like to go to the Park Place. BMW dealership for service. They are friendly, thorough, and do a very good job. They also don’t over do services that you don’t need. More