Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
45K service + coolant pump recall on 2016 Audi Q5 Service was done efficiently and completed on time as promised. Staff were all very courteous and attentive. I was updated as service progressed. Exce Service was done efficiently and completed on time as promised. Staff were all very courteous and attentive. I was updated as service progressed. Excellent experience. More
Efficient, friendly, service oriented Their customer service is impeccable. I drive in from la Crescent and ask for the shuttle to take me to Costco while I wait. It is never a problem f Their customer service is impeccable. I drive in from la Crescent and ask for the shuttle to take me to Costco while I wait. It is never a problem for them even though on the return trip the shuttle driver helps load 3 boxes of groceries. The car servicing is excellent and thorough. More
Flat tire replaced Great service. The service department was able to fit me into their busy scheudle and replace a punctured tire on short notice. Very helpful and effic Great service. The service department was able to fit me into their busy scheudle and replace a punctured tire on short notice. Very helpful and efficient. More
Luther Used Car Salesmen I do not need a Luther used car salesman calling me prior to my next service review. As I told him ,he would likely totally insult me with his offer. I do not need a Luther used car salesman calling me prior to my next service review. As I told him ,he would likely totally insult me with his offer. Put me on the do not call list.Also, I find your final important notice which you are requesting before submission to be intimidating . More
Great experience Had a nice time at the dealership. Kevin was very helpful and knowledgeable. The service was done at in a good time. They were also nice to clean the Had a nice time at the dealership. Kevin was very helpful and knowledgeable. The service was done at in a good time. They were also nice to clean the glass inside that I requested. More
Pretty sure they damaged my car and then didn’t tell me Have a large scrape on the number of my 2011 BMW X5 that I am certain wasn’t there when I got my car returned. I found it the next day so didn’t think Have a large scrape on the number of my 2011 BMW X5 that I am certain wasn’t there when I got my car returned. I found it the next day so didn’t think I would get anywhere with them. Prices are absurdly high. Probably will take my BMW to the cities in the future. Too many repair jobs have complete because they said they found something that stopped them from finishing. Modules and alignment as two examples. Paid for an alignment and they said tie rods were too difficult to get lose so did have the job and charged full amount. They are nice enough. Have shuttle service and all but time frame for alignment, oil change, and simple module replacement had the car most the day from 7:30-2, while I was told it would be done by one. Always have to chase them down to get an answer on how much longer they will have my car. I call when it’s been overtime and then they say it’s ready and I get a text message. More
30,000 Mile service Trusted service technicians at Park Place for many years I have been taking my cars for service and also buying cars. Thanks for the great work! Trusted service technicians at Park Place for many years I have been taking my cars for service and also buying cars. Thanks for the great work! More
Good service! They called to let me know it’s time to do schedule for oil change. That’s good and I could get schedule for that quickly. They called to let me know it’s time to do schedule for oil change. That’s good and I could get schedule for that quickly. More
Wiper Blade Exchange Mac was able to fit me in that day and I received prompt service once I arrived. He was very helpful with the exchange of the wiper blades; I’m very Mac was able to fit me in that day and I received prompt service once I arrived. He was very helpful with the exchange of the wiper blades; I’m very thankful! More
Sick Service. (Real Good) Josh was great to work with. Took time to address any questions I had and had straightforward answers for them. No question I'll be back. Josh was great to work with. Took time to address any questions I had and had straightforward answers for them. No question I'll be back. More