Luther Park Place Motor Cars - Service Center

Replace rear vent - BMW The dealership ordered the part and they called me to setup an appt. Excellent service. Great facility. Courtesy van drivers were customer friendly The dealership ordered the part and they called me to setup an appt. Excellent service. Great facility. Courtesy van drivers were customer friendly. My car was washed and cleaned from.inside. More

Very good service I am a single woman who doesn’t understand a lot about cars but Kevin he always takes time to explain what needs to be done and why we should do it . I am a single woman who doesn’t understand a lot about cars but Kevin he always takes time to explain what needs to be done and why we should do it ....very trusting In the past I’ve worked with Jeff B and he is excellent and always very helpful More

Excellent as always Jeff Bradshaw /other team members A+ Please see above - I did not realize that the review should be written here All I can say is that I am a very satisfied 15 yr customer Please see above - I did not realize that the review should be written here All I can say is that I am a very satisfied 15 yr customer More

Josh is THE BEST Josh is so knowledgeable and friendly that he completely instills trust in me. He is an excellent communicator too. The dealership is always clean. My Josh is so knowledgeable and friendly that he completely instills trust in me. He is an excellent communicator too. The dealership is always clean. My shuttle drivers are awesome. Top notch service! More

Great Service Brought my Audi in for an airbag recall and oil change. Great service all around. I don’t live in the Rochester area but will drive over for any addit Brought my Audi in for an airbag recall and oil change. Great service all around. I don’t live in the Rochester area but will drive over for any additional service my car may need. Highly recommend!! More

Service The service department was prompt and professional. They addressed the concerns we had with our vehicle. Parts were ordered and they will notify us wh The service department was prompt and professional. They addressed the concerns we had with our vehicle. Parts were ordered and they will notify us when they can replace them. More

Excellent service Very accommodating. Easily scheduled, completed the repairs earlier than expected, very knowledgeable staff on the car repair, warranties, insurance c Very accommodating. Easily scheduled, completed the repairs earlier than expected, very knowledgeable staff on the car repair, warranties, insurance coverage etc. I would highly recommend their service department. More

Another Pleasant day @Park Place The sales team, service team greet the customers. While this may seem to be a simple act, Customer Service & Satisfaction is missing at many businesse The sales team, service team greet the customers. While this may seem to be a simple act, Customer Service & Satisfaction is missing at many businesses these days. Took my vehicle in for scheduled windshield replacement + camera recalibration. Had a question about an oil change-Josh reviewed my vehicle's service records. My next oil change was within 700 miles-->got it scheduled and completed in this same visit. Upon further vehicle inspection, my rear driver side tire had a nail in it. Thanks to Josh and his team, even though the repairs were unexpected, made this an easy, enjoyable experience. Thank you again! More

Excellent service I've been buying cars (BMWs) and getting them serviced at Park Place Motors since 2002 and they just do a terrific job every single time. Excellent se I've been buying cars (BMWs) and getting them serviced at Park Place Motors since 2002 and they just do a terrific job every single time. Excellent service, friendly staff, good coffee while you wait, pick and drop shuttle service. I will highly recommend it to anyone looking to buy a car or getting them serviced. More

An excellent job, done in a timely manner In for a recall on my car, Joshua help get me an appointment. Everything was done in an exceptional manner, while I was able to wait for completion. In for a recall on my car, Joshua help get me an appointment. Everything was done in an exceptional manner, while I was able to wait for completion. More