Luther Park Place Motor Cars - Service Center
Rochester, MN
1,686 Reviews of Luther Park Place Motor Cars - Service Center
Always efficient and courteous Easy drop off, nice staff, easy pickup. Never really pushy about services. No problem getting warranty and recall work done. I hate minimum word re Easy drop off, nice staff, easy pickup. Never really pushy about services. No problem getting warranty and recall work done. I hate minimum word requirements. More
Wonderful, easy, and fast Amazing dealership! My entire experience from just looking, to buying, and now servicing has been incredibly nice. The entire staff is friendly and ea Amazing dealership! My entire experience from just looking, to buying, and now servicing has been incredibly nice. The entire staff is friendly and easy to work with! I would recommend Luther to everyone. More
Audi Oil Change Had a great experience at Luther park place to get a basic oil change and recheck. Josh was helpful and flexible as always. Thanks for the help. Had a great experience at Luther park place to get a basic oil change and recheck. Josh was helpful and flexible as always. Thanks for the help. More
Oil change review Good response time when calling me back about an oil change appointment. Answered questions and seemed knowledgeable. Service center personnel were Good response time when calling me back about an oil change appointment. Answered questions and seemed knowledgeable. Service center personnel were friendly and greeted me promptly. Oil change done in an hour and a half ; I was not in a timeline. First visit, I would return. More
Polite and Quick service in spite of a mix-up Even though there was a scheduling error, they were able to get my car sorted out quickly on a busy day. Guest area is comfortable, and the staff are Even though there was a scheduling error, they were able to get my car sorted out quickly on a busy day. Guest area is comfortable, and the staff are friendly. More
Excellent service Kevin keeps you up to date on what is happening on your vehicle. There are never any surprises. The car wash is very nice too. Kevin keeps you up to date on what is happening on your vehicle. There are never any surprises. The car wash is very nice too. More
The ultimate service experience Park Place Motors pays great attention to customer service details. Admittedly, my first experience with the Service Department in last Summer (2018) Park Place Motors pays great attention to customer service details. Admittedly, my first experience with the Service Department in last Summer (2018) was not all positive, but I gave they a try again this Spring and am glad I did. Kevin Pose was our advisor and provided amazing service coordination! Kevin was attentive, delivered as promised and provided great follow-up. Costs were favorable to the Twin Cities BMW dealerships and the shuttle driver was courteous and prompt. Park Place Motors delivers the ultimate service experience for the Ultimate Driving Machine. More
X3 service Quickly performed services Parts were available before service scheduled date and Almin checked in to verify all details were covered. The service Quickly performed services Parts were available before service scheduled date and Almin checked in to verify all details were covered. The service area is nicely set up and easily accessed More
Excellent service experience! Mac did a great job of working with us from the 90,000 mi service and the follow-up work that was completed to get our car back to working order. The Mac did a great job of working with us from the 90,000 mi service and the follow-up work that was completed to get our car back to working order. There were no surprises. Everything that needed to be done was listed and costs were provided up front. More
Joshua Kern is a first class Service Advisor. Recently took our Audi in for the 2 year service and I was dissatisfied with the wash after the service. Josh worked with me to find a resolution that Recently took our Audi in for the 2 year service and I was dissatisfied with the wash after the service. Josh worked with me to find a resolution that I was extremely satisfied with. Kudos to Josh for understanding my concerns and I look forward to having my vehicle serviced there in the future. More