Luther Park Place Motor Cars - Service Center

Excellent Service as always I have always been very satisfied with the service Park Place provides. Kevin and the staff are efficient, trustworthy, and always have a smile on th I have always been very satisfied with the service Park Place provides. Kevin and the staff are efficient, trustworthy, and always have a smile on their faces. More

BMW service I had to tow my 2009 BMW into Park Place Motors, as it was not running right. So we dropped (on a Sunday)it off, used their convenient drop off key b I had to tow my 2009 BMW into Park Place Motors, as it was not running right. So we dropped (on a Sunday)it off, used their convenient drop off key box and left. I was called the following morning to let me know they got the note with the keys, as it was not supposed to be serviced until Tuesday. And I got a call a lil while later, explaining what the issues are with the BMW, and the estimate to the cost of the repairs. So I gave my approval and they called back Tuesday early afternoon and said it was all done. I went to pick it up, after work, and paid for it and Kevin went through everything very thoroughly with what they did and answered any questions that I had. More

Engine Light on Diagnosed issue fast. Ordered part and replaced within 2 weeks. Very courteous service from Kevin Pose and excellent customer help by providing transp Diagnosed issue fast. Ordered part and replaced within 2 weeks. Very courteous service from Kevin Pose and excellent customer help by providing transportation to restaurant. More

Excellent timely service for out of town customer I had a problem with my older BMW (2006). I was traveling thru Rochester and went to the dealership. They dealt with the problem on a timely basis a I had a problem with my older BMW (2006). I was traveling thru Rochester and went to the dealership. They dealt with the problem on a timely basis and provided a solution which allowed me to get home to get the car fixed at my local dealership. Muchly appreciated. Kevin was very helpful and kept me informed as they checked the vehicle out and came up with a solution. More

Service This dealership is always very helpful, provides excellent service, everybody is friendly, knowledgeable, willing to work with customer‘s schedule, ex This dealership is always very helpful, provides excellent service, everybody is friendly, knowledgeable, willing to work with customer‘s schedule, explaining problems and possible solutions well. I have not once been disappointed when dealing with Luther Park Place Motor Cars More

Recall on my Audi I have had my AUDI Q5 for one year. The service has been fantastic! I email Josh to schedule the service appt. He responds immediately. They are extre I have had my AUDI Q5 for one year. The service has been fantastic! I email Josh to schedule the service appt. He responds immediately. They are extremely efficient in every way. So happy! More

Went above and beyond Mac looked into my issue and made sure to double check that it was under warranty. He also made sure to fit me in asap. Over all he along with everyon Mac looked into my issue and made sure to double check that it was under warranty. He also made sure to fit me in asap. Over all he along with everyone did a great job. More

Work done in a timely and professional manner I had reached a service point at 83,000 miles, the service department understood my car needs and implemented the correct service for my car at this t I had reached a service point at 83,000 miles, the service department understood my car needs and implemented the correct service for my car at this time. More

Quality service Text messaging when work is done is very helpful. Payment link is ok but not that useful. Can do better with better payment options. Like bar code sca Text messaging when work is done is very helpful. Payment link is ok but not that useful. Can do better with better payment options. Like bar code scanning More

Great Customer Service I had to bring my vehicle in for a recall issue. As usual Josh & Team were quick but thorough. And true to the estimated wait time-where I spent in I had to bring my vehicle in for a recall issue. As usual Josh & Team were quick but thorough. And true to the estimated wait time-where I spent in the comfortable and clean Customer lounge area. More