Luther Park Place Motor Cars - Service Center

see below. .My wife and I both drive Audis. We are always treated with respect, the staff is always friendly, knowledgeable, and the entire experience is always .My wife and I both drive Audis. We are always treated with respect, the staff is always friendly, knowledgeable, and the entire experience is always superb. More

Forced 60K mile service when car had less than 50k miles My wife took our BMW X3 to the dealership and the service department decided to perform 60K mile service work when the vehicle hadn't even passed 50K My wife took our BMW X3 to the dealership and the service department decided to perform 60K mile service work when the vehicle hadn't even passed 50K miles. I reviewed the BMW recommended maintenance interval document this dealer provided to us when we purchased the car and the service contract they recommended. I'm concerned that some of the replaced items will wear out earlier since they did the worker earlier than recommended by BMW and that by that time our service contract will have expired and we will have to pay for service out of pocket that would otherwise have been covered if they followed BMW's recommended service intervals. I'm also concerned they took advantage of my wife since she did not know to question them about this. More

The VW dealer is the beast. When I drop my care they welcome me and they taking me to home. After less one hour taking me to take my car. And everything is ok welcome me and they taking me to home. After less one hour taking me to take my car. And everything is ok More

Maintenance I have always taken the Audis I have owned to Park Place because of Josh with his Audi knowledge, professionalism and friendliness He is always upfron I have always taken the Audis I have owned to Park Place because of Josh with his Audi knowledge, professionalism and friendliness He is always upfront with any problems the mechanics find and explains it in layman's terms He is the best!! It was a plus checking in and picking up with Jodi another Park Place gem More

Wonderful service The engine failed on our BMW with made us very confused and angry at the same time. Josh contacted BMW and work directly with them to replace the eng The engine failed on our BMW with made us very confused and angry at the same time. Josh contacted BMW and work directly with them to replace the engine with no cost to us except the labor cost .Wonderful service, we are glad we had Josh helping us! More

Service department was polite and kept me up to date on the status of my vehicle thru out the day. The shuttle service is an awesome benefit and have used it the last few times there. the status of my vehicle thru out the day. The shuttle service is an awesome benefit and have used it the last few times there. More

Our appointment was handled perfectly. We were scheduled and taken in tight on time, we used the shuttle service twice, which was a great help as we live out of the Rochester area and had errands to attend and taken in tight on time, we used the shuttle service twice, which was a great help as we live out of the Rochester area and had errands to attend to. More

I stopped in without an appointment and was helped right away. The quote I was given was fair and accurate. My car was washed and vacuumed before being returned to me. They always treat me like a valued cu away. The quote I was given was fair and accurate. My car was washed and vacuumed before being returned to me. They always treat me like a valued customer at Park Place Motors! More

Routine service!Josh is always polite and prompt and Routine service! Josh is always polite and prompt and helpful! James gave me a lesson in my navigation! Thanks to all! I enjoy coming to park place Routine service! Josh is always polite and prompt and helpful! James gave me a lesson in my navigation! Thanks to all! I enjoy coming to park place! More

REPLACEMENT OF WINDSHIELD WIPERS Mac, my service rep said the work could be completed immediately and I did not need to set up an appointment if I would like to wait. To my amazement Mac, my service rep said the work could be completed immediately and I did not need to set up an appointment if I would like to wait. To my amazement the job was done in 20minutes and I was on my way back to work. More