Luther Mazda of Kansas City

Excellent Vehicle purchase! Made an appointment late Saturday afternoon and when we arrived Kelly was ready to help us test drive a CX-9. The price on the 2018 was a great deal Made an appointment late Saturday afternoon and when we arrived Kelly was ready to help us test drive a CX-9. The price on the 2018 was a great deal and received a good offer for our trade. We decided to purchase the vehicle and made an appointment for delivery a few days later. They beat our credit union on the interest rate. Everything was ready when we went to pick up the car and Kelly came in on her day off to deliver our vehicle. Mike got us in and out on the paperwork with no pressure. Over all the experience was the best we have encountered and Kelly and Mike were great to work with. Very happy with our choice in dealership and their team of employees! More

GREAT SERVICE Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue Lisa is the best. always helpful, cheerful and gets the job done quickly and correctly I always go to Premier for my service needs and will continue to do so More

Excellent Customer Care I was referred to Premier Mazda and I have to say I was not disappointed. Kelly was friendly, attentive and understood what we wanted in a new lease. I was referred to Premier Mazda and I have to say I was not disappointed. Kelly was friendly, attentive and understood what we wanted in a new lease. She made our experience enjoyable and efficient. She was patient and responsive in communication thru the process. Michael made the paperwork easy and was informative. He was personable and funny! Jacob really has great people working for him and he made sure I received great care. Even if I hadn’t leased a vehicle I know I would have received the same great care. Looking forward to enjoying my new CX-5 and working with Premier Mazda now and in my future leases/purchases. More

Welcoming and Professional Everyone with whom we interacted was professional and extremely knowledgeable. We read dealership reviews prior to going to Premier and specifically a Everyone with whom we interacted was professional and extremely knowledgeable. We read dealership reviews prior to going to Premier and specifically asked for Jim Bogard. Great experience! More

Maintenance needs met and exceeded. Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and se Went in for 45k maintenance. They recommended manual transmission fluid flush. Also helped order new spoiler to replace damaged one. Both Lisa and service manager very helpful and friendly. More

Good Sales and Finance Crew Premier is the Costco Auto selected dealer for our area. We ended up negotiating a better deal than Costco required. Everyone was friendly and helpfu Premier is the Costco Auto selected dealer for our area. We ended up negotiating a better deal than Costco required. Everyone was friendly and helpful. Our car had to come in from out of town and they had it the next day. Gave us all the time we needed to make our decisions and choices with no pressure. More

Great service Friendly staff that took care of me and honored a commitment from a previous dealership that merged together. I would recommend this place to anyone l Friendly staff that took care of me and honored a commitment from a previous dealership that merged together. I would recommend this place to anyone looking for a great dealership to work with. More

Good sales bad cleaning We had interesting negotiations but I got my car for exact price willing to spend but the people who detail the car slacked off and sells guy had to f We had interesting negotiations but I got my car for exact price willing to spend but the people who detail the car slacked off and sells guy had to fix part of interior then when showing friend notice all the water spots and dirt from not whipping car with clothe. So, service department lacks of service to detail. More

Excellent customer service! Chris Auhll is the service manager and he is a top-notch customer service manager! He tried 3 days to solve the problem we had on our 2007 Mazda CX-9 Chris Auhll is the service manager and he is a top-notch customer service manager! He tried 3 days to solve the problem we had on our 2007 Mazda CX-9. We have been to Premier Mazda several times over the years for maintenance of our vehicle and been very happy with the service. More

Customer Service Jim Bogard and Mike Schuepfer were very friendly, helpful and professional and made my car buying experience a very positive one. Thank you for making Jim Bogard and Mike Schuepfer were very friendly, helpful and professional and made my car buying experience a very positive one. Thank you for making it a great experience. More