Luther Mazda of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I always get good service at this dealership. The customer service clerks that make appointments are always friendly and very knowledgeable. I like the text communications that update me on the s The customer service clerks that make appointments are always friendly and very knowledgeable. I like the text communications that update me on the status of my car and the video overview of the potential repair work recommended. More
First, the rental car they gave me was extremely dirty, and had no fuel. After 3 weeks, I was finally called back to pick up my car. They didn’t do a curtesy wash for my car either, so it was also very dir and had no fuel. After 3 weeks, I was finally called back to pick up my car. They didn’t do a curtesy wash for my car either, so it was also very dirty from sitting outside for 3 weeks. This is a basic service they do at every other dealership I’ve ever been to. Then to top it all off, I got home and found a detached pvc hose just sitting on my hood. They never attached it back to the engine and now I’m wondering if everything was put back correctly. Dealership wants me to go back to make sure things are correct but I don’t live close. Only went there because it was a warranty job, but very disappointed in this service /dealership. More
Very pleased with the quality of service and communication. Thank you for diagnosing and thoroughly fixing the problem. communication. Thank you for diagnosing and thoroughly fixing the problem. More
David and the finance team were extremely helpful and patient! So happy about my new car! patient! So happy about my new car! More
Mia , John, and your parts personnel & every other person on your staff were knowledgeable, courteous, & friendly. I’m very pleased. It was a pleasant experience. Thank everyone involved. on your staff were knowledgeable, courteous, & friendly. I’m very pleased. It was a pleasant experience. Thank everyone involved. More
The service was fast and professional. I’m a Luther Mazda customer for life. Cheers! I’m a Luther Mazda customer for life. Cheers! More