Luther Mazda of Kansas City

Friendly and trustworthy I used to frequent a service shop up the street from Premier, but always had an uneasy feeling that they were 'playing' me (perhaps because I'm a woma I used to frequent a service shop up the street from Premier, but always had an uneasy feeling that they were 'playing' me (perhaps because I'm a woman) when it came to recommending services. With Premier Mazda, my impression is that they are honest and recommend only those maintenance services or repairs that are truly needed. The staff is also very friendly and welcoming, and this past Saturday I was happy to be invited to partake of the grilled burgers and snacks they put out for staff and customers. A truly nice touch! More

Great service! Chris is a huge asset to this dealership! His professionalism and communication is excellent and we greatly appreciate the work he's done on our CX-9 Chris is a huge asset to this dealership! His professionalism and communication is excellent and we greatly appreciate the work he's done on our CX-9 on multiple occasions. More

Easy peasy Spec out what I wanted on the Mazada Home Page. Put in my zip code and was immediately contacted by Premier, the closest dealer to me. I explained tha Spec out what I wanted on the Mazada Home Page. Put in my zip code and was immediately contacted by Premier, the closest dealer to me. I explained that I wanted exactly what I speced, no more no less. They immediately found one not too far away and arranged for it to get to Premier. In the meantime I drove a similarly equipped MX5 and both my wife and I loved it and it was a done deal. Everyone I was in contact with was very polite, friendly and most important was professional and had In depth knowledge of the workings of the car. The only comparable experience I have had purchasing a car was with Aristocrat Mercedes Benz. At 73 I have purchased a large number of cars. I would recommend Premier to any one. More

Amazing staff From start to finish, I was impressed. The staff was very knowledgeable, kind and treated me like a family member. I love my car and would definitel From start to finish, I was impressed. The staff was very knowledgeable, kind and treated me like a family member. I love my car and would definitely recommend Premier Mazda to anyone that will listen. Thank you Thomas, Jimmy, Jacob and Rude for a wonderful experience. More

First class service FIRST CLASS SERVICE and a team of professionals made our vehicle purchase from Premier Mazda of KC a pleasurable experience. No high-pressure sales t FIRST CLASS SERVICE and a team of professionals made our vehicle purchase from Premier Mazda of KC a pleasurable experience. No high-pressure sales tactics, tricks, or games were attempted here. Jessica in the Internet sales department worked diligently to provide all options available to me over the phone, Rudy Grdinovac our salesman was extremely knowledgeable and patient working to ensure our satisfaction. Jachob in the finance department beat the competitors and stayed after hours to complete our paperwork. The staff worked as a team putting our needs first and working hard to meet our financial goals. Stop in and give them a chance to earn your business, you wont be disappointed. More

Oil change The oil change was quick all paperwork gave me a record of what had been done I has a car wash also very nice job. Great experience and customer ser The oil change was quick all paperwork gave me a record of what had been done I has a car wash also very nice job. Great experience and customer service More

They take care of their customers. Have used the service dept. on a few occasions and we are pleased with our experiences. It's usually never good news when you take your 9 year old ca Have used the service dept. on a few occasions and we are pleased with our experiences. It's usually never good news when you take your 9 year old car in for repair, but they work hard to keep our business. More

Top notch service department Lisa was my service advisor. She's always pleasant and professional. She has a great personality and you can tell she truly cares about her customers. Lisa was my service advisor. She's always pleasant and professional. She has a great personality and you can tell she truly cares about her customers. I'll definitely be coming back for all my automotive needs. More

Constant calls trying to sell We went to this dealership to get pricing on a CX-5. While our experience at the dealership was fine, it was the calls afterward that were annoying. T We went to this dealership to get pricing on a CX-5. While our experience at the dealership was fine, it was the calls afterward that were annoying. They somehow would use a program that would show the number calling to be one that matched my area code, which was not from anywhere around here. Same thing when they called my wife who had an area code from NJ. It is a sleazy way of getting people to answer the phone from unknown numbers by making it seem like it is from your home town. Would not go back here. Ended up getting a car from Overland Park Mazda. More

Excellent service. The service was excellent. The employees were very friendly and accomadating. They ensured I was satisfied with the service. I will continue to go the The service was excellent. The employees were very friendly and accomadating. They ensured I was satisfied with the service. I will continue to go there for service. More