Luther Mazda of Kansas City
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Superb Dealership I use Premier Mazda KC for all my device needs. Stellar customer device, knowledge, great all around staff, NO other Mazda dealer in KC will get my b I use Premier Mazda KC for all my device needs. Stellar customer device, knowledge, great all around staff, NO other Mazda dealer in KC will get my business! I highly recommend this dealer! More
Another great experience Have had four great experiences so far at Premier Mazda of KC. The first was the initial purchase back in April, followed by service on my wife's CX- Have had four great experiences so far at Premier Mazda of KC. The first was the initial purchase back in April, followed by service on my wife's CX-9 where they went above and beyond, and then a recent service on both of our Mazdas. So far, the only dealership I would recommend! More
Oil change tire rotation Premier is just that premier in all ways Lisa Graham is friendly and smiles and makes you fill like family Waiting for service to complete I enjoy Premier is just that premier in all ways Lisa Graham is friendly and smiles and makes you fill like family Waiting for service to complete I enjoyed just talking with her and learning new stuff about my car More
Great experience Sales person was a straight shooter, and did not pressure us into anything. He contacted me during the process, to advise of incentives before we were Sales person was a straight shooter, and did not pressure us into anything. He contacted me during the process, to advise of incentives before we were able to purchase. I will buy from Premier Mazda again. More
"There is nothing we can do!" Had to take in my newly purchased preowned BMW X5 to be inspected as we immediately noticed a slight oil leak. The Service Department was friendly an Had to take in my newly purchased preowned BMW X5 to be inspected as we immediately noticed a slight oil leak. The Service Department was friendly and great, but when I had to speak to the original sales people, things changed. We had possession of the car for only 4 weeks, little driving and only one fuel purchase. The inspection showed it needed a new oil pan gasket that they are unwilling to fix for us. We are adamant that they new of the leak, but did not disclose it at time of sale. We wanted to take it to KC AutoSport in Kansas for inspection before our purchase, but they threw in a 3 month warranty to save us time and money. Long story short...the only thing they said and repeated over and over was that "there is nothing we can do"...meaning there is nothing they will do. That was unacceptable! The Financial Manager was extremely rude the entire time. I asked for the GM's name and number and he refused to give it to me. He said that was private information. His name is Tim Smith and I had to ask for it over and over. . Still waiting for a follow up call. They hid the disclaimer of the oil leak, showed an unprofessional and rude attitude. They got the car sold...end of their responsibility apparently...No customer care! More
No integrity whatsoever...Bypass this dealer Purchased a pre-owned late model BMW X5...with a 3 month warranty covering engine, transmission and any parts involved in moving vehicle....1 week aft Purchased a pre-owned late model BMW X5...with a 3 month warranty covering engine, transmission and any parts involved in moving vehicle....1 week after purchase we notice oil leaking...sales guy and finance guy claim immunity even though the purchase included the warranty...then they won't let us talk to the GM sitting in the office next door. Blocking the customer from talking to the decision maker?!?! Steer clear from this dealership, no integrity whatsoever. More
BEST MAZDA DEALER IN KC! We HIGHLY recommend this Mazda dealership. We own several Mazda's and we love getting all of our sales and service needs taken care of by Premier Maz We HIGHLY recommend this Mazda dealership. We own several Mazda's and we love getting all of our sales and service needs taken care of by Premier Mazda of KC. We have known their staff and management for many years now, and they deliver on all promises, they treat you like their #1 customer, and they do so without any of the typical dealer hassles - its a joy buying vehicles there and getting them serviced there as well. I can personally vouch for how professional and easy-going they are, in all aspects of the business! We always get the best deal and the best treatment there. Don't go anywhere else!! More
No respect After being approved and scheduled time to pickup the car for inspection, they started the nonsense about having other buyers and put limitations on t After being approved and scheduled time to pickup the car for inspection, they started the nonsense about having other buyers and put limitations on taking the car to be inspected. They wanted me to accept their inspection and that's it. I won't go there again. More
Great Customer Service PremierMazda lives up their name. Never been treated like that before. Everybody was so attentive to me the entire time I was there. I bought my car f PremierMazda lives up their name. Never been treated like that before. Everybody was so attentive to me the entire time I was there. I bought my car from this building 10 yrs ago when it was a different owner and so glad Mazda came back. This will be my main Mazda dealer from now on. Hopefully they won't close down This time. More
Purchase of 2016 Mazda 6 Dealing with Premier Mazda and Sales Associate Billy Hutchinson was an excellent experience. I traded a 2014 CX-5 and bought a 2016 Mazda 6. Both the Dealing with Premier Mazda and Sales Associate Billy Hutchinson was an excellent experience. I traded a 2014 CX-5 and bought a 2016 Mazda 6. Both the trade and purchase transactions were easy without any of the pressure tactics employed by some dealers.The trade in offer and the price on the new car was very fair and reasonable. Premiere Mazda made me feel welcomed and dealt with me fairly. I highly recommend Premier Mazda. More