Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Mazda of Kansas City
Kansas City, MO
184 Reviews
The team at Luther Mazda of Kansas City would like to welcome you to our dealership in Kansas City, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Kansas City, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Kansas City count on the high-quality vehicles and services found at Luther Mazda of Kansas City, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 184 reviews
January 30, 2018
dipping a toe I was considering my first Mazda purchase. Although researching a used one, I went to the Service desk and spoke with the Service Manager. I asked for I was considering my first Mazda purchase. Although researching a used one, I went to the Service desk and spoke with the Service Manager. I asked for his opinion regarding the model I was considering. I observed how customers and sevice personnel were interacting. Having been in the dealer business many years ago, I was impressed. They were considerate and patient, not pushy. I bought the used Mazda 3 and went to the parts department and bought a rear window wiper. The parts man Jake was very helpful for even this small purchase. He even got a tech to come outside and show us how to install it. I have now taken the next step into the experience of Premier Mazda by taking my car for its first oil and filter change. Lisa received my drive up and went over any questions I had and was responsive to them. It was completed in short order and came with a substantial disgnostic report. Lisa went over it with me and it appeared in the lane with a car wash! I now feel I have found a trusted place to take the Mazda as I am moving to Missouri. Highly recomment this group to every Mazda owner. More
by oldneverslow
December 23, 2017
From the shop to the front desk. By far this is the Greatest Mazda dealership in the greater Kansas City area! I have purchased 3 Mazda's from these folks and couldn't be happier. You By far this is the Greatest Mazda dealership in the greater Kansas City area! I have purchased 3 Mazda's from these folks and couldn't be happier. You will not find a friendlier, professionally run Service Department anywhere. More
by Gary D
Employees Worked With
Other Employees :
Justin C.
November 28, 2017
True Customer Service Friendly, efficient, work done in a timely way. Very helpful in explaining things. Usually have worked with Lisa, who is fantastic. Yesterday, Skyler Friendly, efficient, work done in a timely way. Very helpful in explaining things. Usually have worked with Lisa, who is fantastic. Yesterday, Skyler helped me. He was conscientious of my time and needs, friendly, and helpful. More
by MsJayPea
November 22, 2017
Exceptional Customer Service Out of all the dealerships I went to in search of my next car purchase, Premier Mazda was the best experience. I felt like they genuinely cared about Out of all the dealerships I went to in search of my next car purchase, Premier Mazda was the best experience. I felt like they genuinely cared about what was important to me in my next purchase. My salesman, Carlos, did an incredible job talking to me about their cars and did his best to find me the best car to fit my wants and needs. Everyone at Premier Mazda was friendly and you could tell they care about their customers. More
by Adam2713
Employees Worked With
Carlos
November 04, 2017
Service visit Brought my car in for second oil change and service. They fixed a tire that another place said was a sidewalk problem. Love this service department. Brought my car in for second oil change and service. They fixed a tire that another place said was a sidewalk problem. Love this service department. In walking around the showroom, everyone made sure I had a coffee or water. Customer services Che was wonderful. More
by Guidogdh
Employees Worked With
October 28, 2017
Buying and service experience. great service, great dealership. Very customer focused and oriented. i would not hesitate to recommend this dealership. before you buy your next ca great service, great dealership. Very customer focused and oriented. i would not hesitate to recommend this dealership. before you buy your next car, suggest you visit Premier Mazda before you buy!! More
by JOSEPH DE SIMONE
Employees Worked With
October 01, 2017
Exceptional Service We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persis We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persistent in helping us get our issue resolved while still in warranty. Lisa provides AAA+ customer service. More
by delong
Employees Worked With
September 21, 2017
Exceptional experience! Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to al Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to all!! More
by Leslianne Lamonte
September 16, 2017
Love the Car, love the service Never thought I would trade for a Mazda , however the new retractable MX5 is a great joy to drive. Its like a skateboard with sound. Just don't try Never thought I would trade for a Mazda , however the new retractable MX5 is a great joy to drive. Its like a skateboard with sound. Just don't try and pack a lot on long trips. Enjoy, More
by Skater
September 09, 2017
Service Experience I hesitate to turn to a dealer to fix My vehicle but in this recent situation, they did a fine job. I especially appreciate Skylar Schallenberg's pro I hesitate to turn to a dealer to fix My vehicle but in this recent situation, they did a fine job. I especially appreciate Skylar Schallenberg's professionalism. Thank you for the refreshing experience, Skylar! More
by John619
Employees Worked With
