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Luther Mazda of Kansas City

Kansas City, MO

1.8
151 Reviews

13900 Washington Street

Kansas City, MO

64145

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Showing 151 reviews

November 22, 2017

Exceptional Customer Service Out of all the dealerships I went to in search of my next car purchase, Premier Mazda was the best experience. I felt like they genuinely cared about More

by Adam2713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
November 04, 2017

Service visit Brought my car in for second oil change and service. They fixed a tire that another place said was a sidewalk problem. Love this service department. More

by Guidogdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
October 28, 2017

Buying and service experience. great service, great dealership. Very customer focused and oriented. i would not hesitate to recommend this dealership. before you buy your next ca More

by JOSEPH DE SIMONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
October 01, 2017

Exceptional Service We recently ran into a problem with our backup camera and though it took a few tries to get it resolved, Lisa Graham was especially patient and persis More

by delong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
Oct 24, 2017 -

Luther Mazda of Kansas City responded

Thanks so much for the 5 star rating and honest feedback. If at first we don't succeed try try again! We appreciate you trusting us to handle your back up camera issue and are glad we finally got it resolved and under warranty! Lisa is one of our shining stars and we are so lucky to have her!

September 20, 2017

Exceptional experience! Premier Mazda in KC Mo is a wonderful dealership. Made my Mazda purchase easy! The entire team is professional beyond words! Highly recommend to al More

by Leslianne Lamonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham, Tim Smith, Chris Auhll, Jessica Ducre, Skylar Schallenberg
Oct 24, 2017 -

Luther Mazda of Kansas City responded

Leslianne - Thank you for trusting us for your vehicle purchase and service experience! We appreciate your business - thanks for the 5 star rating and review. Enjoy your new Mazda and don't forget to stop by anytime you need a FREE Car Wash!

September 16, 2017

Love the Car, love the service Never thought I would trade for a Mazda , however the new retractable MX5 is a great joy to drive. Its like a skateboard with sound. Just don't try More

by Skater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bogard, Lisa Graham
Oct 24, 2017 -

Luther Mazda of Kansas City responded

Skater - we are so happy you love the new MX5 isn't is amazing? They are perfect for long trips please share any photos you take while out and about we would love to see them. Thanks for the 5 star rating and review!

September 09, 2017

Superb Dealership I use Premier Mazda KC for all my device needs. Stellar customer device, knowledge, great all around staff, NO other Mazda dealer in KC will get my b More

by clegault1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
Oct 24, 2017 -

Luther Mazda of Kansas City responded

Thank you for your loyalty to our store - we really appreciate your 5 star rating and honest feedback. We hope to continue to meet and exceed your expectations of Service and Sales experiences in a dealership! Thanks again.

September 09, 2017

Service Experience I hesitate to turn to a dealer to fix My vehicle but in this recent situation, they did a fine job. I especially appreciate Skylar Schallenberg's pro More

by John619
Friendliness
Recommend Dealer
Yes
Employees Worked With
Skylar Schallenberg
Oct 24, 2017 -

Luther Mazda of Kansas City responded

We are so happy you decided to take it to us to resolve your issue and we are happy we met your expectations. Thanks again for taking time out to leave a rating and review of your experience - we hope to see you again in the future!

August 31, 2017

Another great experience Have had four great experiences so far at Premier Mazda of KC. The first was the initial purchase back in April, followed by service on my wife's CX- More

by Andy Garrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khahem, Chris Auhll, Skylar Schallenberg
Oct 24, 2017 -

Luther Mazda of Kansas City responded

Andy - Thanks so much for the outstanding rating and honest feedback - on your experiences with our Sales and Service departments for your two Mazda's. Your loyalty means the world to us and we appreciate your continued business.

August 25, 2017

Oil change tire rotation Premier is just that premier in all ways Lisa Graham is friendly and smiles and makes you fill like family Waiting for service to complete I enjoy More

by Jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
Oct 25, 2017 -

Luther Mazda of Kansas City responded

JJ - Thanks for your 5 star review and detailed feedback! We love that you have experienced the "Premier Promise" and are happy with it! We appreciate your business and your loyalty to our store, learning new features about the vehicle you already drive is always a good surprise! Thanks again we could not do it without your support of our store!

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