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Luther Mazda of Kansas City

Kansas City, MO

1.8
151 Reviews

13900 Washington Street

Kansas City, MO

64145

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Showing 151 reviews

October 13, 2018

Vehicle customization and routine service Skylar worked with me on pricing of after market parts for a week tracking down part compatibility, pricing and service coordination. Skylar kept me i More

by LotsOfMiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Schallenberg
September 20, 2018

Excellent Experience Skylar was the associate who handled my repairs. This dealership does an all points check when you come in for regular service. They found that mice More

by Willie L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Schallenberg
September 16, 2018

Very simple no hassle buying experience Thank you Jason and Team! From my first inquiry until I took delivery I was treated very respectfully. They gave me exactly the deal I wanted and di More

by Jenny S Shawnee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barrett, Mike Schuepfer
Sep 18, 2018 -

Luther Mazda of Kansas City responded

Thank you for the awesome review about our staff! We appreciate the kind words, but beyond that we appreciate your business. Welcome to the Premier Mazda Family and enjoy your new CX-3!!!

September 05, 2018

I had a great experience I looked at several dealerships and had no intention of buying a Mazda when I started car shopping. I'm so glad I came to Premier and I could not be h More

by Nothanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Cristea, Mike Schuepfer
Sep 11, 2018 -

Luther Mazda of Kansas City responded

Thank you so much for the kind words! We are so happy to have you a part of the Premier Mazda Family! Enjoy your new CX-9!!

August 31, 2018

Quick, friendly service Lisa and Skylar are always bright and friendly. I chose to wait this time instead of leaving my car. I was in and out quickly. The waiting area is co More

by Gypsyfisher70
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Schallenberg
Sep 11, 2018 -

Luther Mazda of Kansas City responded

Thank you for the positive review! We appreciate you for trusting us to service your vehicle. We offer coupons each month on most services throughout the year be sure to check your email or our website before your next service! We look forward to your return!

August 26, 2018

Best dealership, best cx5,best sales rep Justin &GM Jason We have bought many new cars and hands down premier Masda is our favorite dealership for MANY REASONS. WE HAVE OWNED ABOUT EVERY CAR OUT THERE FROM AB More

by Jill S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barrett, Justin Cristea, Mike Schuepfer
Sep 11, 2018 -

Luther Mazda of Kansas City responded

Our staff is committed to providing each of out clients with the absolute best automotive experience possible! Thank you so much for being absolutely AWESOME!! We appreciate your loyalty more than you know! Have a great September! See you next time

August 20, 2018

#crushedit The whole team went out of their way to make this a seamless experience for me and I greatly appreciate it. From top to bottom, I would definitely rec More

by ldcross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ducre, Jason Barrett, Mike Schuepfer
Aug 21, 2018 -

Luther Mazda of Kansas City responded

Thank you so much for the awesome feedback! We are so happy to have you apart of the Premier Mazda Family! See you at your first service!!

August 20, 2018

Easy to deal with these fine people Lisa (and Skylar) have always been very good at explaining the service done with the car. I just had the tires rotated and the oil changed and they go More

by georgeM6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham
Aug 21, 2018 -

Luther Mazda of Kansas City responded

Thank you for the 5-stars and awesome feedback about our service department! We appreciate you for trusting us with your vehicle and look forward to your next visit!

August 17, 2018

Great customer service! This is the second car we have leased from Premier Mazda. The staff has been extremely helpful with all of our questions and they make the process ea More

by lisam512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Barrett, Mike Schuepfer, Jason Scott
Aug 21, 2018 -

Luther Mazda of Kansas City responded

We are delighted to hear about your positive experience's with us and can't wait for your next visit!

August 05, 2018

Outstanding Service The service department is outstanding! I get timely service, a loaner car for even a simple oil change, good communication about what is going on with More

by tooltimemama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Graham, Kelly Vitale
Aug 20, 2018 -

Luther Mazda of Kansas City responded

Thank YOU! Thank YOU! Thank YOU! We are absolutely thrilled to hear about all of your awesome experience's with our different departments! The 5-stars and INCREDIBLE feedback is very much appreciated as well as your loyalty! We love having you apart of the Premier Mazda Family and definitely look forward to your next visit!!! Have a great week!

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