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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,566 Reviews

2,566 Reviews of Luther Kia of Inver Grove - Service Center

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November 16, 2018

Friendly advisor I was very satisfied with service and location. I would recommend friends and family for service at that location. Good staffs, good location, and goo More

by meankosal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for your recommendation and your kind words! We appreciate your business and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 16, 2018

Favorite Kia dealership Always a great experience here. Friendly staff, caribou coffee, water bottles, free car wash. And I appreciate how they send updates through text mess More

by Pfeffmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 16, 2018

Wheel Bearing Heard noise in back wheel. Took it in and rode with the technician. They agreed and had a new wheel bearing kit installed within an hour. Great servic More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thanks for the 5 Stars! We are pleased that Adam earned that rating with you and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 16, 2018

Effective and efficient. Polite. It was easy to schedule online. The service person asked good questions and listened to me. Service was prompt. The cashier was well prepared and thou More

by 2nd time buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry, I don't recall the cashier's name. That's pretty rude of me. She was new to her job and doing very well
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Your satisfaction with your recent service visit to Luther Nissan Kia is great to hear! We are so glad that Taylor Minners and his team provided service worthy of 5 stars. Thank you for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 16, 2018

Warranty work The service folks are top notch and courteous. They're good at relieving any anxiety as everything is explained at my level. Have always been done wit More

by heiserjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't have the name
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 15, 2018

What you would expect! I have been coming here for a very short time but can honestly say this is one of the best service experiences I have ever had at a dealership. The s More

by Don B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you so much, Don! Your kind words, and the 5 star rating, mean a lot! We appreciate your recommendations and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 15, 2018

Great experience Took my Murano in for recall appointment. Great service, in and out quickly. Very professional place. I will use the service again in the future. More

by gonefishn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you for the 5 Star rating! We are happy to hear you will be coming back again and appreciate you sharing! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 15, 2018

Service was Great! I needed an oil change and tire rotation. Taylor got me in and out quickly, was super efficient and friendly! And, they washed my car! Much apprec More

by heather192429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Minners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

We are happy to hear that you got exactly what you wanted out of your recent service visit at Luther Nissan Kia. Thank you for sharing! We look forward to seeing you again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 15, 2018

Extremely professional. The workers at Luther Nissan are top notch employees, I trust them when they reccomend something being replaced. I like how they explain what they More

by TERESA.KLOETZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Heitzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meaghan Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Kufahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Dreyer
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you so much, Teresa! Your kind words, and the 5 star rating, mean a lot! We appreciate you sharing and look forward to serving you again in the future! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

November 15, 2018

Honest & good at what they do. Have been here a few times for service on on older model Nissan, and my coming her has been a pleasant surprise. They have been more than fair and qu More

by Tikken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2018 -

Luther Kia of Inver Grove responded

Thank you! We are so glad you have enjoyed your service visits to Luther Nissan Kia. It's very nice of you to bring the vehicle in for your friend. We would love to help you with a Nissan some day! Thanks for sharing and stop in again soon! Respectfully, Sue Brink • Client Relations Manager (651)457-5757 • sue.brink@lutherauto.com

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