Luther Kia of Inver Grove - Service Center

Easy and Comfortable In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a In addition to an oil change, I was having issues with a rattle. The service team listened and is in the process of resolving the issue by ordering a new part for replacement, no back and forth trying to fix the existing part just getting it done right which is so appreciated when compared to my experience at other dealers that take multiple attempts to fix something before they decide to replace part and do it right. More

Excellent The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to da The service was great, I felt well-informed and not like I was being sold something unnecessary like ive felt in some other shops. Being kept up to date with text was pretty rad, as well. More

Fast and friendly No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well p No complaints. I was greeted warmly and respectfully. I arrived 15 minutes before the scheduled time and was seen right away. Taylor Minners is well polished and personable. The oil change and tire rotation were done before I had expected. I will definitely recommend Luther Nissan Kia Inver Grove Heighs to others. The coffee is good also. More

recall The shuttle service was very helpful as they had my car 6 hours. It needed service and Adam said there was a online coupon to use to help with the co The shuttle service was very helpful as they had my car 6 hours. It needed service and Adam said there was a online coupon to use to help with the cost. More

A Dealership we trust We are always treated so well by the Service Dept. here (especially Mike - he's terrific!). We only get our cars serviced at this particula We are always treated so well by the Service Dept. here (especially Mike - he's terrific!). We only get our cars serviced at this particula More

Problem solved. This time technician found and fixed the problem that caused the 'Service engine' light go on - a small sensor that could bring a big problem. Many th This time technician found and fixed the problem that caused the 'Service engine' light go on - a small sensor that could bring a big problem. Many thanks to service advisor and technician! More

Very good Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experi Very professional, friendly and accommodating. Extremely prompt service, I appreciated the convenience of having a loaner vehicle. Overall good experience. I will return for future service needs. More

Keep up the good work I was very satisfied with the service. Is easy to see that you run a good operation that brings trust and confidence about the quality of your work I was very satisfied with the service. Is easy to see that you run a good operation that brings trust and confidence about the quality of your work More

Awesome customer service!😀👍 Great customer service from start to finish. Adam B kept us well informed on the status of our vehicle and answered all our questions promptly! Will d Great customer service from start to finish. Adam B kept us well informed on the status of our vehicle and answered all our questions promptly! Will definitely go back in the future! More

Not so good Dash alert symbols not reset once work completed. Tires rotated but not checked for correct air pressure with colder temps and low tire pressure warni Dash alert symbols not reset once work completed. Tires rotated but not checked for correct air pressure with colder temps and low tire pressure warning was on when picked up car. Visualized staff not communicating well with little follow through. I never signed the paper work for loaner car because it was not available. Took a long time for my car to be brought up to front. The credit cart processor did not work. Very chaotic in the cashier office. This is why I left FORD because of car servicing issues and now it’s no different here. More