Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,546 Reviews of Luther Kia of Inver Grove - Service Center
Greg made it possible for me to get on the road quickly with a used car, even though a loaner/rental was on the way. He had the initiative and authority to satisfy the customers needs. I have purchased mor with a used car, even though a loaner/rental was on the way. He had the initiative and authority to satisfy the customers needs. I have purchased more than one vehicle from this dealer due to their employees and how you are treated. More
The employees are very courteous and professional. I purchased my 2006 Nissan Maxima from this dealership and have taken it there for oil changes and maintenance service. The service is very good and fa purchased my 2006 Nissan Maxima from this dealership and have taken it there for oil changes and maintenance service. The service is very good and fast, I am able to be in and out of there on time. More
My windshield wipers were not working. I called to see if I could get in immediately to have them looked at and they said yes. They checked the wipers and gave me options for getting them fixed including one I could get in immediately to have them looked at and they said yes. They checked the wipers and gave me options for getting them fixed including one they could do right away and was not too expensive, which I chose. I was very happy with the service. More
This is my second visit to this dealer as a paying customer and I am not going to go back! When you arrive you stand around waiting for assistance. I paid for a remote start and essentially had to a customer and I am not going to go back! When you arrive you stand around waiting for assistance. I paid for a remote start and essentially had to ask someone to show me how to use it. At a cost of cose to $400 it should have had at least more than give me your money. Also I just saw on my car receipt I should have delivered with a full tank or I will be chared $25 no one said anything to me and the tank was not full when I received the car. I am really disappointed considering the remote could have been purchased elswhere for much less I used the dealer as my car is still under warrenty will not make that mistake again. More
I have been dealing with Luther Kia since 2004 and every experience has been very positive. The service people have been extremely courteous and efficient. When the service requires more time, Luther has al experience has been very positive. The service people have been extremely courteous and efficient. When the service requires more time, Luther has always provided me with a loaner vehicle which is very, very important to me. I am on my second Kia and there was no hesitation when I made my decision to purchase the second Optima that I would deal with Luther Kia. KEEP UP THE EXCELLENT WORK and THANK YOU!!! Jim Oberg More
Very polite, Friendly and considerate. Explain work done, and usually why, options available if any. Takes the time to answer questions in regards to the work, and for other questions on my mind. A very good and usually why, options available if any. Takes the time to answer questions in regards to the work, and for other questions on my mind. A very good overall experience. Pricewise, an ok rating, seems to be very near many repair stations. More
Wow what service I recieved from Mike in servie on 11/11/10. I arrived early for an appointment and he said he would work me in. I was finished before my regular scheduled appointment. Thank you Mike! 11/11/10. I arrived early for an appointment and he said he would work me in. I was finished before my regular scheduled appointment. Thank you Mike!!!!!!!!!!!!!!!!!!!!!!!! I would HIGHLY recommend this dealership. Steve V. More
Needed repair to the heater/air coditioner fan. Small animal had set up their winter home inthe duct system. finding the problem and outlining the steps need to make the repair was great. The told me th animal had set up their winter home inthe duct system. finding the problem and outlining the steps need to make the repair was great. The told me the cost and time neede to complete. Both were reasonable. I was able to wait at the dealership until the repairs were done. More
Process of receiving a new windshield was handled smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the repla smoothly and professionally. There was everything stated "up front," and no surprises. Adam made sure the crystal infusion was included in the replacement windshield at no extra cost. Adam knows our history with this car and has sought our satisfaction above all else. More
Every time I bring the Sedona I bought at this dealership in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, in for regular service, my confidence in the dealership's honestly and quality of work increases! A big part of that is the evening service manager, Mike, who is not only polite and friendly but is right up front, clear and Very honest. He completely answers questions and is Very helpful and is a Big asset to this dealership and certainly the reason I continue to bring my vehicle there and to recommend it. More