Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,562 Reviews of Luther Kia of Inver Grove - Service Center
I brought my car in for service work. One of the big "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely fri "perks" at the dealership is being able to get a loaner car while my car is being serviced. Michael Wagner was my service consultant...extremely friendly and knowledgeable guy while still being professional. He kept me updated on what was going on with my car throughout the repair process. I will definitely ask for Michael should I need service work in the future. He's an asset to your business! Thank you, Lauren Rohrman More
Eric Greife was very friendly and helpful. I was in for just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get just a routine oil service and they found other issues with my car, Eric was concerned about it and helped me set up an appointment so they could get thigs fixed! More
I've only needed to visit Luther Nissan service for regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend regular maintenance (about 5 times in the last 14 months) but my experience is consistently one of very high quality all around. I highly recommend this service advisor (Scott N.) and the entire team at Luther Nissan for friendliness and the care with which they perform their work - and the price is excellent! More
I was greeted by Greg and he was very friendly and efficient. He walked around my car and also looked up info to see if there were any recalls. He informed me of what the wait would be. I was impres efficient. He walked around my car and also looked up info to see if there were any recalls. He informed me of what the wait would be. I was impressed that the service wait was not long at all and appreciated the explanation of what and why things were done. More
I took my car in for a repair. It had a check engine light on. I found out it wasn't breathing. I also needed and oil change, had them check my brakes, and remembered tehy had suggested a power steering light on. I found out it wasn't breathing. I also needed and oil change, had them check my brakes, and remembered tehy had suggested a power steering flush during my last visit. All of this was completed in less than 36 hours, even needing to send for a part. I was offered a car to drive, if I needed, or other transportation just to get back home. I dropped the car off on my day off and they had it ready for me to make it to work the next afternoon. I was told what to expect for the things I wanted done, before they were done, and the price didn't change for the after they were done total. The work was done accurately and efficiently. In 2 1/2 years working with this group, I have never had a bad experience. More
We have purchased our last 3 vehicles from a Luther dealership and will not go to another dealership. They work great with you to get you into the vehicle you want, and take very good care of you afte dealership and will not go to another dealership. They work great with you to get you into the vehicle you want, and take very good care of you after that. Service departments are great and get you in and out quickly and keep you abreast of the progess of your repairs/service. More
I will never go any where else. They were very friendly and helpful. I felt really comfortable there. I hate going to get an oil change because I am afraid of what I am going to get pressured into. That and helpful. I felt really comfortable there. I hate going to get an oil change because I am afraid of what I am going to get pressured into. That was not the case here. More
Strongly recommend dealing with Greg Isham. He handled my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Sugge my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Suggest Luther revisit their telephonic appointment program specifically their approach to upselling. More