Luther Kia of Inver Grove - Service Center

Brought my car in for an oil change. So additional work was identified. Andrew realized I had an extended warranty, sent me home with a loaner and my car was ready to pick up the next morning. was identified. Andrew realized I had an extended warranty, sent me home with a loaner and my car was ready to pick up the next morning. More

Extremely helpful, explained what was needed so I could Extremely helpful, explained what was needed so I could understand, how much it could cost and why. I will be a customer for a long time. Extremely helpful, explained what was needed so I could understand, how much it could cost and why. I will be a customer for a long time. More

I have given the service department a great review for a number of reasons. Everyone in this department is friendly, responsive, informative and great to deal with. My car was towed to Luther Nissan a few d number of reasons. Everyone in this department is friendly, responsive, informative and great to deal with. My car was towed to Luther Nissan a few days before New Year’s Day, which put me in a bind. They immediately put me in a rental car and I was on my way. The next day I got a call from Scott updating me with the situation on my car. Their department didn’t have the part my car needed and with no luck from their other resources they would have to order it, but because of the holiday, the shipping of the part would cause some delay. Scott contacted me a few more times with updates and it made me feel like I wasn’t just another customer, but I was important enough to be kept in the loop of things. Thanks More

We had two recall notices to be addressed, and asked for a general charging/electrical systems inspection and replacement of a foglamp and tail light bulbs. Adam B. met my wife and I, accepted two mailer a general charging/electrical systems inspection and replacement of a foglamp and tail light bulbs. Adam B. met my wife and I, accepted two mailer coupons without question, and listened to our request for charging system analysis. The car was promised to be ready by early afternoon. We received a phone call from Scott N. advising us of power steering and transmission fluid flush needs. We declined primarily due to cost we weren't prepared to adsorb at this time. Scott accepted our decision without any additional sales pressure or insistance. I appreciated that very much. Scott called again a short while later to inform us that the repairs were complete. The time was around 2:00 pm. We arrived at the dealership about 3:00 pm, and were met by Kathy in Accounts. She was very organized, efficient and friendly. Scott brought the car around (freshly washed) and we were on our way after spending about 10 minutes on site. My wife (who does not care for repair shops, dealers, or much of anything to do with auto purchase or repairs) loves Luther Kia. That's saying A LOT. Keep up the great work folks! We'll see you again soon. More

Great dealership. I bought my car here and will only bring it to this dealership. I was in a car accident and state farm asked me to use one of their "preferred" dealers. Instead i drove 25 miles with a bring it to this dealership. I was in a car accident and state farm asked me to use one of their "preferred" dealers. Instead i drove 25 miles with a busted rim to Luther kia (i would not recommend you do the same). That's how much I trust these guys and it proved to be a smart decision. My tires were cheap and i got a discount on my oil change. I came back later for a mess in my car that proved to be an accidental spill (from a drink i left in my car while they were repairing) and they cleaned it right up. Great service great people, do business here. More

Scott has handled my SORENTO since day 1, and has dealt with me in a very professional manner. He is prompt, courteous, and knowledgeable. He is an asset to your company. with me in a very professional manner. He is prompt, courteous, and knowledgeable. He is an asset to your company. More

Scott was very friendly and asked if there was something more I wanted done and did not press me when I declined. The person at the service desk where I paid was also very friendly. I always have grea more I wanted done and did not press me when I declined. The person at the service desk where I paid was also very friendly. I always have great service at this shop. Thanks, More

Thanks to Adam and the whole service department especially to the mechanics who do the quality work that keeps me coming back. I also enjoy the free car wash with the service. Also a special Thanks especially to the mechanics who do the quality work that keeps me coming back. I also enjoy the free car wash with the service. Also a special Thanks to John Pellerzi who was are sales person when we purchased our Nissan last February. He was great to work with and a big reason we purchased the vehicle. More

everyone i dealt with that day was great. i should of checked to see if any of the work was under warranty or coupons. thanks checked to see if any of the work was under warranty or coupons. thanks More

Second visit to the dealership for routine maintenance. Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only Awesome as the first visit. When you drop off a vehicle, they just work it into their schedule, and they only had one opening left. My ride was only able to drop me off an hour & 15 minutes before I was supposed to be there. Nice surprise when I talked to Mike, the cost was actually less by about $40 than when I booked it online. I got a call that it was done only 15 minutes after I was supposed to have dropped it off initially. My only complaint is that I was told the vehicle would be vacuumed out, but it clearly was not. They did wash it though. All in all, pleased with the service. The staff is always friendly and professional. More