Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,547 Reviews of Luther Kia of Inver Grove - Service Center
I took my car in for a repair. It had a check engine light on. I found out it wasn't breathing. I also needed and oil change, had them check my brakes, and remembered tehy had suggested a power steering light on. I found out it wasn't breathing. I also needed and oil change, had them check my brakes, and remembered tehy had suggested a power steering flush during my last visit. All of this was completed in less than 36 hours, even needing to send for a part. I was offered a car to drive, if I needed, or other transportation just to get back home. I dropped the car off on my day off and they had it ready for me to make it to work the next afternoon. I was told what to expect for the things I wanted done, before they were done, and the price didn't change for the after they were done total. The work was done accurately and efficiently. In 2 1/2 years working with this group, I have never had a bad experience. More
We have purchased our last 3 vehicles from a Luther dealership and will not go to another dealership. They work great with you to get you into the vehicle you want, and take very good care of you afte dealership and will not go to another dealership. They work great with you to get you into the vehicle you want, and take very good care of you after that. Service departments are great and get you in and out quickly and keep you abreast of the progess of your repairs/service. More
I will never go any where else. They were very friendly and helpful. I felt really comfortable there. I hate going to get an oil change because I am afraid of what I am going to get pressured into. That and helpful. I felt really comfortable there. I hate going to get an oil change because I am afraid of what I am going to get pressured into. That was not the case here. More
Strongly recommend dealing with Greg Isham. He handled my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Sugge my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Suggest Luther revisit their telephonic appointment program specifically their approach to upselling. More
Came in for the 7500 mile oil change and "check up" on our Kia Soul. Everyone was amazingly friendly and they had the work done in less time than was told to me and they even washed our other Kia up" on our Kia Soul. Everyone was amazingly friendly and they had the work done in less time than was told to me and they even washed our other Kia that we just bought a month ago in which my husband had picked me up in to go have some breakfast while we waited. The service and professionalism is always top notch and we won't go anywhere else for sales or service. Thanks to all of you!! More
I like how this dealer allows for online scheduling as well as call in to schedule. They never pressure me to do more that I came in to do. My vehicle is only two years old, so if something does go wrong well as call in to schedule. They never pressure me to do more that I came in to do. My vehicle is only two years old, so if something does go wrong it's under warranty. They are very timely and very friendly. They always meet or exceed my expectations. More
Appt was at 2:00 for oil change and they had my car done and washed within twenty minutes. Everyone was very friendly and full of smiles. and washed within twenty minutes. Everyone was very friendly and full of smiles. More
Great service as usual. Explains procedures and what needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer have not, but I am glad that when I do need service I deal with these guys. They used to wash the car when finished. I miss that. It was a nice gesture especially after spending so much money on repairs. Great experience like always though. More
Great customer service and everyone was extremely friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sale friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sales. More