Luther Kia of Inver Grove - Service Center

Strongly recommend dealing with Greg Isham. He handled my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Sugge my service appt as i like it - timely - direct answers - good advise. My service was done in less than 40 minutes including the car wash. Suggest Luther revisit their telephonic appointment program specifically their approach to upselling. More

Came in for the 7500 mile oil change and "check up" on our Kia Soul. Everyone was amazingly friendly and they had the work done in less time than was told to me and they even washed our other Kia up" on our Kia Soul. Everyone was amazingly friendly and they had the work done in less time than was told to me and they even washed our other Kia that we just bought a month ago in which my husband had picked me up in to go have some breakfast while we waited. The service and professionalism is always top notch and we won't go anywhere else for sales or service. Thanks to all of you!! More

I like how this dealer allows for online scheduling as well as call in to schedule. They never pressure me to do more that I came in to do. My vehicle is only two years old, so if something does go wrong well as call in to schedule. They never pressure me to do more that I came in to do. My vehicle is only two years old, so if something does go wrong it's under warranty. They are very timely and very friendly. They always meet or exceed my expectations. More

Appt was at 2:00 for oil change and they had my car done and washed within twenty minutes. Everyone was very friendly and full of smiles. and washed within twenty minutes. Everyone was very friendly and full of smiles. More

Great service as usual. Explains procedures and what needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer needs to be done in a way non car people feel comfortible with. Was not happy that this car needed so much service as things that should last longer have not, but I am glad that when I do need service I deal with these guys. They used to wash the car when finished. I miss that. It was a nice gesture especially after spending so much money on repairs. Great experience like always though. More

Great customer service and everyone was extremely friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sale friendly. I received timely updates on the status of my repair and the loaner car was excellent. I will definitely return for more service and sales. More

I absolutely love coming to this dealership. The staff is always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! always energetic and extremely helpful. The service is outstanding! I do not get any service work done anywhere else! More

I needed to get my 2012 Kia Sorrento serviced prior to a long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As u long trip and to have a multipoint inspection done. I did not have an appointment but, Eric was able to get me in and out in about 35 minutes. As usual, my vehicle was washed and ready to go. Keep up the good work! Regards, Jay More

They are always informative, explaining what and why and alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back alternatives, never any hidden costs or agendas. They are incredibly efficient and fast and I have never in 7 years had a reason to go or call back for anything. More

I have been to Luther Nissan service department well over 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to thei 12 times and I have NEVER had a bad experience. They are excellent at taking care of their customer. They are not the cheapest when it comes to their service work. (but then what dealership is)They are competitive however. I have bought 2 vehicles from them and each one has been a great experience. If I had any complaint it would be that the dealership must be doing something right because they are running out of room in their exsisting facility and they really need to expand their operations. (no room to park a car) I guess this is a good problem? M. Dempsey More