Luther Kia of Inver Grove - Service Center

Service people have always been very friendly and helpful and there is little wait time and the area for waiting is comfortable and coffee or drink is provided. and there is little wait time and the area for waiting is comfortable and coffee or drink is provided. More

I brought my KIA Sorento in for routine service/oil change and a programming change to the auto lock feature. Sevice technicians were courteous, attentive and professional. Work was completed in less t change and a programming change to the auto lock feature. Sevice technicians were courteous, attentive and professional. Work was completed in less time than expected,the car was washed and overall service was fast and excellent at a very reasonable price. I'll be back. More

Very friendly!! Quick service. I will probably come here for all of my service needs. Even the sales people were terrific when I bought my car. Thanks. for all of my service needs. Even the sales people were terrific when I bought my car. Thanks. More

Having had in the past at other dealerships experiences which made me very concerned when they told me work had to be done, finding Mike at Luther Nissan Kia in Invergrove Heights, MN was a Huge relief. H which made me very concerned when they told me work had to be done, finding Mike at Luther Nissan Kia in Invergrove Heights, MN was a Huge relief. He is extremely knowledgeable, actually Listens to the customers bringing their cars in for service and then is willing to explain in exact terms what is needed including if it "has" to be done that moment, and if not that moment - when. Being able, particularly in today's economy, to plan therefore for repairs is an Enormous advantage he gives this dealership as it is one not often offered (let alone every time one brings a vehicle in to Mike) very often at any dealership. I can therefore completely Trust what he tells me is needed and leave knowing the Exact condition my vehicle is in which is a Huge asset to that particular dealership - to the point that I have recommended friends bring their cars to him for service they can trust worry-free! More

I had my cube in for a gas issue. After leaving & filled my tank, it leaked so I brought it back and Scott & the guys took great care of me. Thank you filled my tank, it leaked so I brought it back and Scott & the guys took great care of me. Thank you More

Brought my car in for an oil change. So additional work was identified. Andrew realized I had an extended warranty, sent me home with a loaner and my car was ready to pick up the next morning. was identified. Andrew realized I had an extended warranty, sent me home with a loaner and my car was ready to pick up the next morning. More

Extremely helpful, explained what was needed so I could Extremely helpful, explained what was needed so I could understand, how much it could cost and why. I will be a customer for a long time. Extremely helpful, explained what was needed so I could understand, how much it could cost and why. I will be a customer for a long time. More

I have given the service department a great review for a number of reasons. Everyone in this department is friendly, responsive, informative and great to deal with. My car was towed to Luther Nissan a few d number of reasons. Everyone in this department is friendly, responsive, informative and great to deal with. My car was towed to Luther Nissan a few days before New Year’s Day, which put me in a bind. They immediately put me in a rental car and I was on my way. The next day I got a call from Scott updating me with the situation on my car. Their department didn’t have the part my car needed and with no luck from their other resources they would have to order it, but because of the holiday, the shipping of the part would cause some delay. Scott contacted me a few more times with updates and it made me feel like I wasn’t just another customer, but I was important enough to be kept in the loop of things. Thanks More

We had two recall notices to be addressed, and asked for a general charging/electrical systems inspection and replacement of a foglamp and tail light bulbs. Adam B. met my wife and I, accepted two mailer a general charging/electrical systems inspection and replacement of a foglamp and tail light bulbs. Adam B. met my wife and I, accepted two mailer coupons without question, and listened to our request for charging system analysis. The car was promised to be ready by early afternoon. We received a phone call from Scott N. advising us of power steering and transmission fluid flush needs. We declined primarily due to cost we weren't prepared to adsorb at this time. Scott accepted our decision without any additional sales pressure or insistance. I appreciated that very much. Scott called again a short while later to inform us that the repairs were complete. The time was around 2:00 pm. We arrived at the dealership about 3:00 pm, and were met by Kathy in Accounts. She was very organized, efficient and friendly. Scott brought the car around (freshly washed) and we were on our way after spending about 10 minutes on site. My wife (who does not care for repair shops, dealers, or much of anything to do with auto purchase or repairs) loves Luther Kia. That's saying A LOT. Keep up the great work folks! We'll see you again soon. More

Great dealership. I bought my car here and will only bring it to this dealership. I was in a car accident and state farm asked me to use one of their "preferred" dealers. Instead i drove 25 miles with a bring it to this dealership. I was in a car accident and state farm asked me to use one of their "preferred" dealers. Instead i drove 25 miles with a busted rim to Luther kia (i would not recommend you do the same). That's how much I trust these guys and it proved to be a smart decision. My tires were cheap and i got a discount on my oil change. I came back later for a mess in my car that proved to be an accidental spill (from a drink i left in my car while they were repairing) and they cleaned it right up. Great service great people, do business here. More