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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,547 Reviews

2,547 Reviews of Luther Kia of Inver Grove - Service Center

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February 21, 2013

In for a long overdue oil change. Greeted by Eric and processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work d More

by gblongton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric - service advisor
February 18, 2013

Scott greeted me by name just as I was getting out of my car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was ple More

by LoisRoseParsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 14, 2013

Scott was very professional and thorough. Although I was there just for an oil change - going through a walk through of my car showed some wear on the front tires - he recommended a tire rotation which I wa More

by gsk5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 11, 2013

I have been a customer since 2001 and currently have my fourth Nissan from Luther. Scott Nemitz has been my prefered service advisor the entire time. Scott is friendly, helpful and always gives me the stra More

by ashj01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 08, 2013

Second time going in for service for KIA optima. Great service and superb communication. Honesty and timely service is second to none. Great environment dedicated for customer satisfaction. Drive in d More

by chind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 07, 2013

The people were friendly, they explained service to be done, checked in the system to determine if additional work was required and completed work in a timely manner. Washed car when work was complete. More

by niner17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 06, 2013

Came in early for my appointment and took car of my car immediately. Only waited 30 minutes from start to finish on my oil change. Everyone was very nice and professional. More

by marisolmcdonough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 06, 2013

I have always had excellent customer service with Adam and any of the servive representatives or technicians. They are always very helpful with answering my questions and have fast service. Adam is very More

by kjharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 04, 2013

Nice guy got oil change and the car looked great . very fast oil change thy also topped the fluids . Was very busy but they got me in the last minute. Price of the oil and filter was only $19.95 or $22.91 More

by bradyjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 01, 2013

In for an oil change and service again, and the service again is consistantly professional, friendly and not pushy at all. Was kept informed of the process multiple times during the visit, and didn't have More

by housecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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