Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,547 Reviews of Luther Kia of Inver Grove - Service Center
In for a long overdue oil change. Greeted by Eric and processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work d processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work done; just friendly reminders of suggested service. Always a positive experience. More
Scott greeted me by name just as I was getting out of my car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was ple car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was pleasant and my wait time wasn't overly long. My car was washed. I was waited on very promptly and curtiously at the payment desk. No complaints,excellent service throughout. More
Scott was very professional and thorough. Although I was there just for an oil change - going through a walk through of my car showed some wear on the front tires - he recommended a tire rotation which I wa there just for an oil change - going through a walk through of my car showed some wear on the front tires - he recommended a tire rotation which I was gladly accepted. Scott also priced out tires and kindy noted the brand and cost on my service ticket for reference in the future. I was very statisfied with the service and will contine to have my car serviced at Luther! More
I have been a customer since 2001 and currently have my fourth Nissan from Luther. Scott Nemitz has been my prefered service advisor the entire time. Scott is friendly, helpful and always gives me the stra fourth Nissan from Luther. Scott Nemitz has been my prefered service advisor the entire time. Scott is friendly, helpful and always gives me the straight scoop. When ever Scott is not available I always get great service from Greg Adam and all the other service advisors. Keep up the good work! More
Second time going in for service for KIA optima. Great service and superb communication. Honesty and timely service is second to none. Great environment dedicated for customer satisfaction. Drive in d service and superb communication. Honesty and timely service is second to none. Great environment dedicated for customer satisfaction. Drive in drop off and quick check-in checkout is consumer driven. Always leave with full satisfaction! More
The people were friendly, they explained service to be done, checked in the system to determine if additional work was required and completed work in a timely manner. Washed car when work was complete. done, checked in the system to determine if additional work was required and completed work in a timely manner. Washed car when work was complete. I was very satisfied with the service provided. More
Came in early for my appointment and took car of my car immediately. Only waited 30 minutes from start to finish on my oil change. Everyone was very nice and professional. immediately. Only waited 30 minutes from start to finish on my oil change. Everyone was very nice and professional. More
I have always had excellent customer service with Adam and any of the servive representatives or technicians. They are always very helpful with answering my questions and have fast service. Adam is very and any of the servive representatives or technicians. They are always very helpful with answering my questions and have fast service. Adam is very friendly and polite. More
Nice guy got oil change and the car looked great . very fast oil change thy also topped the fluids . Was very busy but they got me in the last minute. Price of the oil and filter was only $19.95 or $22.91 fast oil change thy also topped the fluids . Was very busy but they got me in the last minute. Price of the oil and filter was only $19.95 or $22.91 with tax thanks for the fast service. More
In for an oil change and service again, and the service again is consistantly professional, friendly and not pushy at all. Was kept informed of the process multiple times during the visit, and didn't have again is consistantly professional, friendly and not pushy at all. Was kept informed of the process multiple times during the visit, and didn't have any suprises at the end. I recommend this dealership to everyone! More