Luther Kia of Inver Grove - Service Center

They did a great job and the service was very quick and they were very friendlythe car came back very clean. They checked on my other concerns and told me the car was working fine. they were very friendlythe car came back very clean. They checked on my other concerns and told me the car was working fine. More

Scott did an exceptional job getting my car serviced and explaining the items that may be an issue in the future, with a timeline for when I may want to have the additional work done. Thanks! explaining the items that may be an issue in the future, with a timeline for when I may want to have the additional work done. Thanks! More

Originally I brought my 2011 Kia Optima EX GDI in for an oil change and tire rotation. Service was great as always, all work completed and in a reasonable amount of time. The friendly and professional staf oil change and tire rotation. Service was great as always, all work completed and in a reasonable amount of time. The friendly and professional staff is why I go back to Luther Nissan Kia. More

Each of my encounters at Luther Kia/Nissan in Inver Grove has been excellent. Quick and informative service. Adam it an asset to the organization. has been excellent. Quick and informative service. Adam it an asset to the organization. More

I made an appointment to get two recalls fixed on my 2006 Kia Sportage. I was told the recalled item would correct my ESC OFF light and differential light that has been on for the last month. I asked about i Kia Sportage. I was told the recalled item would correct my ESC OFF light and differential light that has been on for the last month. I asked about it because I drove an hour to get there. In my mind get it all done the same day Everything went smoothly at first everyone was friendly and helpful. Dropping my car off and getting the loaner car went fabulous. I was told it would take four hours to fix, no big deal, so I took a day off of work. I pulled into the parking lot and there was no where to park the loaner, so I ended up double parking. I went in thinking it would go quickly and I would be on my way back to Wisconsin. Boy was I wrong...after waiting ten minutes for her to take care of the phones I signed my car out gave her the loaner keys and asked for mine. She insisted she would have someone bring it to the front for me. After twenty minutes of waiting I walked to my car, no one has even attempted to bring me my car. I walked back into the service area and asked for my keys. Another ten minutes goes by. Come to find out my keys were in the same place they were almost forty minutes ago. When I started my car the ESC and Differential light was off, so I was happy. The next morning I started my car both the ESC and the Differential light were on. Needless to say I was disappointed. I called the service department and asked what to do. He said I would have to bring it in again and have diagnostics on it. Now the reason I am giving a not so good rating is because of the following. 1. I asked about the lights and was told they would be fixed due to the recall, and they are still on. 2. Trying to pick my car up was the worst service I have ever had because I ended up having to do myself after waiting for over forty minutes. 3. How do I know they even fixed the recall? They want to charge me 95 bucks just for the diagnostics. When I was told the problem would be fixed. If my car would have been fixed like they said, I would have let all the bad stuff slide. I just wanted what I was told, nothing more, nothing less. Now I just feel like a girl who is getting taken advantage of by another car dealership. More

I wouldn't consider going anywhere else to buy or service my vehicles..Scott is always helpful, explain things thoroughly and I have never had to return to re-do any service THANKS service my vehicles..Scott is always helpful, explain things thoroughly and I have never had to return to re-do any service THANKS More

Took my Kia Rio for its 30K service, plus there was some belt screeching. The belt had been changed by them some 2000 miles prior. They retightened the belt at no charge, did the service at the price quote belt screeching. The belt had been changed by them some 2000 miles prior. They retightened the belt at no charge, did the service at the price quoted, and found several things (struts, shocks) that needed replacement and were under warranty, so they did that work too. Since they did not have the parts in stock and had to wait 3 days for them, they let me keep the loaner car at no charge. Extra nice! My only complaint would be that their price seems a bit steep; although it is probably in line with other dealers... More

I have utilized the service department at Luther Nissan in Inver Grove Heights several times. We have also purchased a used vehicle from this dealership. Our experiences have always been professional and in Inver Grove Heights several times. We have also purchased a used vehicle from this dealership. Our experiences have always been professional and pleasant. I took one of my vehicles to them last night for service. And, again, they didn't dissapoint me. They did the work promptly, professionally, and charged me what was quoted. They are courtious, accurate, and accomodating. I give Luther Nissan Service Department all 5's for their great and reliable service. Highly recommend. More

I called today for an oil change and you were all booked. When I said I would have to go somewhere else, I got squeezed in. LOVED THAT! I don't usually wait until the last minute to get my oil changed but When I said I would have to go somewhere else, I got squeezed in. LOVED THAT! I don't usually wait until the last minute to get my oil changed but I did and you made it happen. I have worked with Scott for years and he is always friendly. I never feel like I'm getting ripped off and the service is always great. I drive from south Minneapolis to go to this dealer because I get great service! Michele More

Your service is out standing.The people are friendly,I would highly recommend you to any one.I can always rely on your reports on my car. would highly recommend you to any one.I can always rely on your reports on my car. More