Luther Kia of Inver Grove - Service Center

I returned to the KIA dealership because my CD player quit working. The service is great. I was told correct time periods for ordered parts to arrive, and for the length of time for installation of the quit working. The service is great. I was told correct time periods for ordered parts to arrive, and for the length of time for installation of the replacement unit. Instead of waiting, I was given a ride to a family resident in W. St. Paul with very efficient drop off and pick up. All of the customer service personnel were polite, efficient and knowledgeable, as was the cashier and shuttle driver. Excellent service all around...and they washed my car as well. Thank you KIA Dealership - You have a happy and more than satisfied customer. More

In the past, I have always hated shopping for a new vehicle, and found it to be quite intimidating. From the time I found my way to Luther Nissan Kia, I found that I needed to travel no further. I pur vehicle, and found it to be quite intimidating. From the time I found my way to Luther Nissan Kia, I found that I needed to travel no further. I purchased my 2009 Kia Borrego from Igor Tenenbaum- the most pleasant, helpful, knowledgeable sales person I have ever dealt with at a car dealership. Since then, I have been coming back there for service. All the employees are always polite, considerate, personable and helpful. The service is done in a very professional and timely manner. I trust the work they do, I find them very reliable. The complimentary car wash is a nice touch as well. This trip to the service department, I was greeted by Adam Bistodeau. He was very considerate, personable, knowledgeable, and helpful. After the vehicle was ready to go, Greg Isham described to me what service was done. He was very courteous, considerate, thorough, helpful and knowledgeable as well. I will continue to return to Luther Nissan Kia in the future for service and new vehicle purchases. More

This was the first time I went in for an oil change service, My employee who took care of me was vary nice. He made sure to explain everything to me and made sure I understood what he was doing to the service, My employee who took care of me was vary nice. He made sure to explain everything to me and made sure I understood what he was doing to the car. He also did two recalls for me and he was very helpful. I would definitely recommend this place, very friendly and informative. More

Adam was very helpful. The service was completed a lot faster than I was told when I made the appointment. I have and will continue to recommend Luther Nissan KIA. faster than I was told when I made the appointment. I have and will continue to recommend Luther Nissan KIA. More

I was surprised to find out that there is a afternoon drop off time. When I dropped off my car for service, I was greeted right away and my information was already in the system as I had an appointment. drop off time. When I dropped off my car for service, I was greeted right away and my information was already in the system as I had an appointment. I had requested a courtesy car, and thought I would have to ask about where to find out about getting it, and they had it all ready for me in the service department. I was told that I would be contacted to let me know about a problem I thought I had with the front suspension. With in a few hours, I was called and told what the problem was, and the service department had it ready to go the next morning. The prices were all up front, no surprises. When I arrived to drop off the courtesy car and pick up my car, it was quick and easy. The price of the total repairs was far under what I thought it was going to be. I was told when making the appointment that it would be difficult to know if a few other parts would need to be replaced or not, and so when I found out that they didn't, I was quite pleased. I will definitely drive out of my way to go to Luther Kia in Inver Grove Heights! More

I am always greeted with a smile. The staff is very knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service departme knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service department to all of my friends. More

My vehicle is a 2012 Nissan Altima and in excellent condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower half and rear of the vehicle. I contact Greg and explained the situation. I stopped by the dealership so they could get photo's and was told the claim would be directed to Nissan under warranty. I was a little concerned when I was told "rail dust" usually is not covered under warranty but Greg did an excellent job in getting Nissan to cover it. The service department is always very friendly and helpful. Thankl you! More

I came in for an oil change and Greg did a great job explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest abo explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest about what my car needed and communicated the details immediately so there weren't any surprises. Top notch service! I also spoke with Scott in regards to my future lease of another Rogue. Excellent service! More

I scheduled online, told me what i needed and the price, i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my tires and now i can barely hold my steering wheel, cuz it shakes so bad now. i will not ever go back there again More

Have been coming to service dept at Luther Nissan IGH since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personn since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personnel. Keep up the great work! More