Luther Kia of Inver Grove - Service Center

I was surprised to find out that there is a afternoon drop off time. When I dropped off my car for service, I was greeted right away and my information was already in the system as I had an appointment. drop off time. When I dropped off my car for service, I was greeted right away and my information was already in the system as I had an appointment. I had requested a courtesy car, and thought I would have to ask about where to find out about getting it, and they had it all ready for me in the service department. I was told that I would be contacted to let me know about a problem I thought I had with the front suspension. With in a few hours, I was called and told what the problem was, and the service department had it ready to go the next morning. The prices were all up front, no surprises. When I arrived to drop off the courtesy car and pick up my car, it was quick and easy. The price of the total repairs was far under what I thought it was going to be. I was told when making the appointment that it would be difficult to know if a few other parts would need to be replaced or not, and so when I found out that they didn't, I was quite pleased. I will definitely drive out of my way to go to Luther Kia in Inver Grove Heights! More

I am always greeted with a smile. The staff is very knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service departme knowledgeable, courteous and efficient. Greg has always been extremely helpful with any service appointments. I would recommend this service department to all of my friends. More

I came in for an oil change and Greg did a great job explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest abo explaining what they would be looking at as far as not just an oil change, but an inspection of the entire vehicle. Greg was specific and honest about what my car needed and communicated the details immediately so there weren't any surprises. Top notch service! I also spoke with Scott in regards to my future lease of another Rogue. Excellent service! More

My vehicle is a 2012 Nissan Altima and in excellent condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower condition with low miles (second vehicle purchased from Luther Nissan). I was disappointed when it was discovered there was "rail dust" on the lower half and rear of the vehicle. I contact Greg and explained the situation. I stopped by the dealership so they could get photo's and was told the claim would be directed to Nissan under warranty. I was a little concerned when I was told "rail dust" usually is not covered under warranty but Greg did an excellent job in getting Nissan to cover it. The service department is always very friendly and helpful. Thankl you! More

I scheduled online, told me what i needed and the price, i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my i got to dealership and they had no idea why i was there, i tried to remember the verbage from the internet, but could not remember. they rotated my tires and now i can barely hold my steering wheel, cuz it shakes so bad now. i will not ever go back there again More

Have been coming to service dept at Luther Nissan IGH since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personn since 2004. Keep coming back because of the great service I get and my vehicle get. Would recommend service dept to anyone. Very professional personnel. Keep up the great work! More

I had an oil change recently and not only was it awesome as always, but the PRICE WAS UNBELIEVABLY AFFORDABLE! $23!! Awesome work Luther Kia Inver Grove! as always, but the PRICE WAS UNBELIEVABLY AFFORDABLE! $23!! Awesome work Luther Kia Inver Grove! More

Timely and responsive communications. Always give out extra effort. Provided transportation to and from the airport while my car was in the shop. Deliver as promised every time. extra effort. Provided transportation to and from the airport while my car was in the shop. Deliver as promised every time. More

Everyone was most helpful. Got the work done on the the allotted time. I would recommend Luther to friends. Waiting room was neat and clean. allotted time. I would recommend Luther to friends. Waiting room was neat and clean. More

Prompt, courteous, reasonable. Never try to upgrade to other service recommendations. Free car wash. Offered to drive me home and back because it took 2 hours which I was told in advance. other service recommendations. Free car wash. Offered to drive me home and back because it took 2 hours which I was told in advance. More