Luther Kia of Inver Grove - Service Center

I have dealt with Adam on several service visits, and he is always very attentive, respectful and pleasant. I have never had a bad experience at this dealership. is always very attentive, respectful and pleasant. I have never had a bad experience at this dealership. More

Extremely courteous and friendly. Prompt attention to my needs and made every effort to make my experience enjoyable. Thus far I have been exceptionally satisfied with my experience with Luther Nissan Kia r needs and made every effort to make my experience enjoyable. Thus far I have been exceptionally satisfied with my experience with Luther Nissan Kia representatives. More

I purchased a very used Kia from a small lot and knew it needed a timing belt. I had another model of a Kia previously, but this one was new to me, and I had driven it from the car lot I purchased it from needed a timing belt. I had another model of a Kia previously, but this one was new to me, and I had driven it from the car lot I purchased it from directly to the dealership to have the belt replaced. Adam was very helpful when I got there and went over some basic functions of the car with me at check in. The prices are quoted up front, no hidden fees or costs, they are very communicative if they find something, or if they find things are just fine. Everything from calling to schedule the service drop off time, getting a price on the phone, to drop off/check in, pick up, it is well worth the drive for me. This is where I go to get my work done on my Kia's. Period. More

Very professional and efficient. Explained reason for recall. Took less time than I planned which was great. Definitely a good experience. Would use them again. recall. Took less time than I planned which was great. Definitely a good experience. Would use them again. More

I give HIGH ratings to the Luther Nissan crew because of their quality service that is done in a very timely manner. It was quick to get an appointment and almost as quick to get the necessary service work their quality service that is done in a very timely manner. It was quick to get an appointment and almost as quick to get the necessary service work completed. A very positive experience for me. More

The second I stepped out of my vehicle Mary was their to welcome me with a smile and explain the inspection process and very helpful once the service work was completed. Also, during my time their I encou welcome me with a smile and explain the inspection process and very helpful once the service work was completed. Also, during my time their I encountered several other dealership employees that were extremely cordial and welcoming. More

This service visit was to have the first oil change and multi-point inspection done, since I leased my Nissan Sentra. As always, with this Sentra and the previous one I had, the service center employees w multi-point inspection done, since I leased my Nissan Sentra. As always, with this Sentra and the previous one I had, the service center employees were very courteous and accomplished the oil change and multi-point inspection in a very timely manner. I recommend Luther Nissan service center to any one looking to have their automobile serviced. More

Great service on oil change and 15,000 mile warranty service for my leased vehicle. they made me feel welcomed and informed me of un necessary work, which saved me money. My truck was washed and looking service for my leased vehicle. they made me feel welcomed and informed me of un necessary work, which saved me money. My truck was washed and looking great! When it was completed. More

got the check engine light on and had them look to see what it came on - found problem fixed it in a couple hours- used a coupon and saved $90 bucks- hope to go another 80,000 before I need any more work. what it came on - found problem fixed it in a couple hours- used a coupon and saved $90 bucks- hope to go another 80,000 before I need any more work. great service center. More

I brought in my used car for service, which I had recently acquired from an out of state dealership. The car was a lemon with a Nissan design flaw which required major repair. Luther's techs quickl recently acquired from an out of state dealership. The car was a lemon with a Nissan design flaw which required major repair. Luther's techs quickly confirmed the problem which kept my conversations going with the out of state dealer as well as with Nissan Consumer Affairs. Nissan refused to help cover the repair cost in any way since the vehicle was out of warranty. And the out of state dealership only covered 75% of the cost. When I explained the situation to Adam at Luther, he went to his dealership management and arranged to have an existing service special scaled up to justify a 10% discount off the repair cost. I find this to be very generous since the parties who should have been responsible did not really own up. The Luther dealership was in no way responsible for my situation. But they found a way to help out anyway. I am very likely to make the 50 mile drive to this dealership the next time I need service. Also, I purchased a different used vehicle from a Luther Toyota dealership about 5 years ago. They found a defect with my car while I had it in their Toyota service center for maintenance. Since it was in the 30 day warranty period, they reported the defect to me and did the additional work free of charge. That's top notch service and responsibility which I will not take for granted in the future. More