Luther Kia of Inver Grove - Service Center

I VISITED BECAUSE OF A RECALL INVOLVING THE KEY FOBS AND TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO THE MINUTE. THE RECALL WAS REPAIRED, AND THE NECESSARY PART FOR THE CAMERA WAS ORDERED. SCOTT ADVISED ME THAT I WOULD BE CALLED WHEN THE PART CAME IN, THAT IT WAS COVERED UNDER WARRANTY, AND THE CAR WOULD BE READY AS SOON AS THEY FINISHED WASHING IT. I WAS PLEASED WITH THE PROMPTNESS AND ACCURACY. I FELT THEY HAD MY TIME VALUED AS WELL AS THEIRS. More

Service was perfect! They were willing to work with me even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and h even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and had a loaner car ready when I got there. I was very impressed and will return. More

AWESOME! My parents bought a new Nissan Versa from Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I dec Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I decided to give Luther a try for myself. Wow! I was pleasantly surprised! Adam took care of me. He was very professional and extremely personable! As Adam was walking me over to my car at the end of my appointment, I mentioned that I forgot to have something looked at. Adam actually got down on the ground, crawling halfway under the dash and took care of the issue. Now THAT'S service! Thanks Adam!! More

I was in and out for the first oil change on my green Kia Soul! Mike was very nice and the car was delivered all washed by a very friendly and smiling young man whose name I didn't know. A great experience! Soul! Mike was very nice and the car was delivered all washed by a very friendly and smiling young man whose name I didn't know. A great experience! More

I bring my Shortage here for all Service. I like how I can schedule online and comfortably wait until the work is done. Scott is always so pleasant and answers all my questions. With the 20-point inspecti can schedule online and comfortably wait until the work is done. Scott is always so pleasant and answers all my questions. With the 20-point inspection they always keep everything in working order. More

My car wouldn't start, so I called Luther Nissan Kia (Inver Grove Heights), and they told me over the phone it was the battery. So I got the car started (jumper cables) and drove directly to the servic (Inver Grove Heights), and they told me over the phone it was the battery. So I got the car started (jumper cables) and drove directly to the service department. Adam was very helpful. He got me in right away, and I was out the door in about 10-15 minutes. I have always had great service at this dealership! More

I have dealt with Adam on several service visits, and he is always very attentive, respectful and pleasant. I have never had a bad experience at this dealership. is always very attentive, respectful and pleasant. I have never had a bad experience at this dealership. More

Extremely courteous and friendly. Prompt attention to my needs and made every effort to make my experience enjoyable. Thus far I have been exceptionally satisfied with my experience with Luther Nissan Kia r needs and made every effort to make my experience enjoyable. Thus far I have been exceptionally satisfied with my experience with Luther Nissan Kia representatives. More

I purchased a very used Kia from a small lot and knew it needed a timing belt. I had another model of a Kia previously, but this one was new to me, and I had driven it from the car lot I purchased it from needed a timing belt. I had another model of a Kia previously, but this one was new to me, and I had driven it from the car lot I purchased it from directly to the dealership to have the belt replaced. Adam was very helpful when I got there and went over some basic functions of the car with me at check in. The prices are quoted up front, no hidden fees or costs, they are very communicative if they find something, or if they find things are just fine. Everything from calling to schedule the service drop off time, getting a price on the phone, to drop off/check in, pick up, it is well worth the drive for me. This is where I go to get my work done on my Kia's. Period. More

Very professional and efficient. Explained reason for recall. Took less time than I planned which was great. Definitely a good experience. Would use them again. recall. Took less time than I planned which was great. Definitely a good experience. Would use them again. More