Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,549 Reviews of Luther Kia of Inver Grove - Service Center
I made the mistake of getting new tires installed at Sears. They ruined 2 of the 4 tire pressure sensors, which really didn't need to be touched at all. Rather than have them mess things up further, I c Sears. They ruined 2 of the 4 tire pressure sensors, which really didn't need to be touched at all. Rather than have them mess things up further, I came back to my regular service center at Luther Nissan. Scott Nemitz and the team took care of things quickly and inexpensively. I will continue to get my service work done here. More
Adam was able to get me a loaner car so my car could get all its service in one day instead of me having to bring it back. He went above and beyond in helping me out. all its service in one day instead of me having to bring it back. He went above and beyond in helping me out. More
I had an oil change recently and love their late hours (open until 11pm!). Easy to schedule an appointment with their flexible hours. Staff was very friendly and made sure all my questions were answered (open until 11pm!). Easy to schedule an appointment with their flexible hours. Staff was very friendly and made sure all my questions were answered. Even got a car wash!! More
Andrew took care of my oil change and inspection very well. Very personable. Great customer service. Also visited with Adam whose customer service is second to none. well. Very personable. Great customer service. Also visited with Adam whose customer service is second to none. More
It was a welcoming atmosphere that makes you feel like family with a overall great experience! I was in for a oil change and the rear wiper arm to be replaced on my Kia Sportage. Mary was very nice and family with a overall great experience! I was in for a oil change and the rear wiper arm to be replaced on my Kia Sportage. Mary was very nice and extremely helpful, even went as far to see if one of the mechanics could help me understand how to use the AWD function. Mary came and notified each time of what the mechanics found wrong on my truck and was helpful in the explaining of what they could do. Plus the truck was delivered all washed! Thank you everyone! More
Scott was very accommodating since I only had a certain amount of time I could be there. He was very aware of my time constraint and let me know while my Kia was being serviced how much longer I could exp amount of time I could be there. He was very aware of my time constraint and let me know while my Kia was being serviced how much longer I could expect to be there... which was within my time limit. I LOVE my Kia and really like all the people I've worked with since getting my Sorento from there! Thank you Luther Nissan in Inver Grove Heights! More
I VISITED BECAUSE OF A RECALL INVOLVING THE KEY FOBS AND TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO TO HAVE MY BACKUP CAMERA CHECKED. I WAS GREETED PROMPTLY AT MY APPOINTED TIME AND WAS GIVEN AN ESTIMATED FINISH TIME. SCOTT WAS ACCURATE ALMOST TO THE MINUTE. THE RECALL WAS REPAIRED, AND THE NECESSARY PART FOR THE CAMERA WAS ORDERED. SCOTT ADVISED ME THAT I WOULD BE CALLED WHEN THE PART CAME IN, THAT IT WAS COVERED UNDER WARRANTY, AND THE CAR WOULD BE READY AS SOON AS THEY FINISHED WASHING IT. I WAS PLEASED WITH THE PROMPTNESS AND ACCURACY. I FELT THEY HAD MY TIME VALUED AS WELL AS THEIRS. More
Service was perfect! They were willing to work with me even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and h even though the place was ready to close. Never got irritated when I called 5 times with questions before I even got there. They kept me posted and had a loaner car ready when I got there. I was very impressed and will return. More
AWESOME! My parents bought a new Nissan Versa from Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I dec Luther Nissan back in 2008. They just purchased a new Nissan so now I own the Versa. Because they always used this dealership for everything, I decided to give Luther a try for myself. Wow! I was pleasantly surprised! Adam took care of me. He was very professional and extremely personable! As Adam was walking me over to my car at the end of my appointment, I mentioned that I forgot to have something looked at. Adam actually got down on the ground, crawling halfway under the dash and took care of the issue. Now THAT'S service! Thanks Adam!! More