Luther Kia of Inver Grove - Service Center

First time here and great service on my car friendly service department!!! This location will be my new home away from home! See ya soon!!! service department!!! This location will be my new home away from home! See ya soon!!! More

I decided to give Luther a try after working with another local east side metro Kia dealer to fix a speaker problem which after in the shop 4 times could not isolate the problem and basically blew it off. I local east side metro Kia dealer to fix a speaker problem which after in the shop 4 times could not isolate the problem and basically blew it off. I just left this go for awhile but really got more frustrated as time went on. I went to Luther and they actually listened and understood the issue. Needless to say this was not an easy fix. I ended up working directly with the tech and after sometime he was able to isolate the problem and solve it. Because of the experience I do give this Luther dealership a "Thumbs up" and a great thank you!!! More

The service was exceptional. From the polite, friendly and TIMELY (right at my scheduled time - no waiting!) greeting, to the explanation of what would be done, to the greetings from people as I entered t and TIMELY (right at my scheduled time - no waiting!) greeting, to the explanation of what would be done, to the greetings from people as I entered the showroom. It's almost like you know these people personally! Once my service was complete, Ryan explained what was done and scheduled my next appointment so I could get it on my calendar and not have to think about it. I was very impressed. More

Great Job Raul. Thank you so much. I have been a Great Job Raul. Thank you so much. I have been a Luther Nissan customer for about 3 years now, I never received such exceptional service to be Great Job Raul. Thank you so much. I have been a Luther Nissan customer for about 3 years now, I never received such exceptional service to be honest. Not only you did the Due Diligence the service department staff was supposed to do at first but also you listened to my concern attentively, asked all the relevant questions and handled the situation amicably. You called the insurance company explained the situation to them and follow through even called me back the same night to let me know that the insurance company solved the issue and got to the bottom of it. You are a typical example of "Best Practice" the company needs to implement across all the departments. Thank you! DJW More

The guy knew his stuff and seemed truly interested in helping me with my vehicle. Thank you and you have now found a new customer! helping me with my vehicle. Thank you and you have now found a new customer! More

Not happy that I have to come back as they didn't have the part. I called in and let them know I was having problems and gave them information on the probkem have the part. I called in and let them know I was having problems and gave them information on the probkem More

I went in for an oil change and it was a lot quicker than I thought. Everyone who I wotked with were very polite and friendly. I thought. Everyone who I wotked with were very polite and friendly. More

i did not buy my kia from them but close to home so try ed them on warranty work was all great kia was cleaned inside & out when done . ed them on warranty work was all great kia was cleaned inside & out when done . More

Took my 2012 Rogue in for an oil change and to have the drivers seat creaking noise addressed. Scott was very friendly and he informed me that I didn't need all the work done that was bundled with the serv drivers seat creaking noise addressed. Scott was very friendly and he informed me that I didn't need all the work done that was bundled with the service option I chose when scheduling online, which saved me money! As for the seat creaking, they are ordering a news eat frame and will notify me when it's in and we'll schedule another appointment to have that replaced. Definitely love the service I get when going to Luther Kia Nissan!! More

It was easy to get in to the shop. They were prompt and straight to the point. Glad they had a shuttle service so I didn't have to stay their, but If I had to they had a nice sitting area. Been going here straight to the point. Glad they had a shuttle service so I didn't have to stay their, but If I had to they had a nice sitting area. Been going here for over 10 years and have been happy with their service. More