Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,557 Reviews of Luther Kia of Inver Grove - Service Center
Had a great experience here! I am always used to waiting at least an hour for an oil change. This was the first time I went to Nissan and I waited only 25 minutes! Will definitely go back- also, recommendat at least an hour for an oil change. This was the first time I went to Nissan and I waited only 25 minutes! Will definitely go back- also, recommendations were made to me for future fixes that will need to be done on my Rogue. Everyone was friendly and helpful. More
I just want to express my thanks to the Luther service team. Every time that I go in there, they are very friendly and knowledgeable and it's like meeting with old friends. I love the stability of the s team. Every time that I go in there, they are very friendly and knowledgeable and it's like meeting with old friends. I love the stability of the service team, which to me would indicate that they are treated fairly by their employer and that means a lot to me. Thanks for your work guys, always a pleasure to work with you! More
I left the service department unhappy. I was told that my car that is a year old with 20,000 miles needed new tires. I have been a Nissan customer for 14 years and I have never had to replace my tires after car that is a year old with 20,000 miles needed new tires. I have been a Nissan customer for 14 years and I have never had to replace my tires after 1 year. Then I was told that I needed new wipers because I said they streaked a little due to ice. Of course they will streak with snow on them and freezing ice developing on them. They also wanted to change a few filters that were just changed. I just went in for an oil change and I felt pressured. I felt like all they saw were dollar signs on me. I refused any services other than the oil changed. I will be going somewhere else. More
Great experience! I was in for recall work, and timing was awesome! The employees that I encountered were all friendly and chatting, and made me feel at home while I waited~ I will return was awesome! The employees that I encountered were all friendly and chatting, and made me feel at home while I waited~ I will return More
Luther Nissan Kia's service center in Inver Grove Heights is top notch. They are friendly, thorough and go out of their way to make sure that they take care of your needs. I would highly recommend Heights is top notch. They are friendly, thorough and go out of their way to make sure that they take care of your needs. I would highly recommend their service center to anyone. More
Maria is one of a kind. She went through all the inspections with me and let me know exactly what the techs would do to my car. Her customer service skills are top notch and her smile puts a new mea inspections with me and let me know exactly what the techs would do to my car. Her customer service skills are top notch and her smile puts a new meaning to service with a smile. Thanks Maria! More
I have been going to Luther since May 2009 when I bought my car. I love these guys! I never feel taken advantage of ever. my car. I love these guys! I never feel taken advantage of ever. More
Andrew helped me out when a alert for low tire pressure came up. Got me in the same day and even was able to get the oil change done so I didn't have to come the following week. Always pleased with the s came up. Got me in the same day and even was able to get the oil change done so I didn't have to come the following week. Always pleased with the service department: Michael Wagner, Adam, Andrew and Scott. Always helpful. Thanks so much. More
First time here and great service on my car friendly service department!!! This location will be my new home away from home! See ya soon!!! service department!!! This location will be my new home away from home! See ya soon!!! More
I decided to give Luther a try after working with another local east side metro Kia dealer to fix a speaker problem which after in the shop 4 times could not isolate the problem and basically blew it off. I local east side metro Kia dealer to fix a speaker problem which after in the shop 4 times could not isolate the problem and basically blew it off. I just left this go for awhile but really got more frustrated as time went on. I went to Luther and they actually listened and understood the issue. Needless to say this was not an easy fix. I ended up working directly with the tech and after sometime he was able to isolate the problem and solve it. Because of the experience I do give this Luther dealership a "Thumbs up" and a great thank you!!! More