Luther Kia of Inver Grove - Service Center
Inver Grove Heights, MN
2,565 Reviews of Luther Kia of Inver Grove - Service Center
I was greeted in a friendly manner. My car was washed and the repair was completed within the time indicated. I'm very satisfied and have complete confidence in Adam and the information he provided me and the repair was completed within the time indicated. I'm very satisfied and have complete confidence in Adam and the information he provided me with and his professional yet friendly manner! More
I purchased a Kia Sorento from this dealership three years ago. Even though it is about 30 miles from my home, usually I have the car serviced there. The most recent visit was for a side marker light pr years ago. Even though it is about 30 miles from my home, usually I have the car serviced there. The most recent visit was for a side marker light problem. The dug into the issue and the problem turned out to be with the trailer hitch wiring, my problem not theirs. No charge. Over the three years that I've worked with them I can only say that EVERY person with whom I've had contact is nothing but GREAT. Friendly. Prompt. Knowledgeable. Accommodating. All I can say is "thanks." . More
Worthy loaner, Nissan Versa while air-conditioner problem finally found and part ordered. Greg was very understanding and accommodating. New set of tires ride smooth. finally found and part ordered. Greg was very understanding and accommodating. New set of tires ride smooth. More
This was my first time going to Luther Nissan for service. It all started with a friendly phone call for discussing my cars needs, past experiences, and scheduling. I was quickly scheduled for the service. It all started with a friendly phone call for discussing my cars needs, past experiences, and scheduling. I was quickly scheduled for the service I needed at the time that worked best for me. I arrived for the service and was greeted by the same person that I had spoke to on the phone. He quickly remembered our conversation and reviewed everything with me including the cost. Verified my phone number, gave me an estimation of time for the service, and I was on my way. I was notified earlier than expected when my service had been completed, and made aware that there were no other problems found. I find this dealer to be prompt, honest, and reliable. I will continue to bring my car here for future services needed. More
I've been a customer of Luther Nissan for over 15 years; they have never let me down. I have had the pleasure of purchasing 10 vehilces from Luther; awesome sales department. PLUS absolutely the fi years; they have never let me down. I have had the pleasure of purchasing 10 vehilces from Luther; awesome sales department. PLUS absolutely the finest service department around! More
David Jr helped me look into maybe purchasing a Kia Sorento if service didn't have good news for me and I gotta tell ya I will recommend David to anyone and everyone! Scott was extremely helpful and re Sorento if service didn't have good news for me and I gotta tell ya I will recommend David to anyone and everyone! Scott was extremely helpful and really took the time to explain the things I didn't understand about my vehicle. More
My experience has always been positive, helpful and my questions answered. I deal with Adam B. He always takes good care of my cars need. Also I have such trust in him. He is the best. Thank You Ad questions answered. I deal with Adam B. He always takes good care of my cars need. Also I have such trust in him. He is the best. Thank You Adam for all your help. Ella Hoffman More
Car was done when promised and everything was explained to me and as always they are always friendly and helpful. It is always a pleasure to know they go above and beyond in their service. to me and as always they are always friendly and helpful. It is always a pleasure to know they go above and beyond in their service. More
My experience at Luther Nissan was generally excellent because of the friendly customer service (including shuttle rides to and from work) and the great price. My only concern was an apparent lack of fami because of the friendly customer service (including shuttle rides to and from work) and the great price. My only concern was an apparent lack of familiarity with my Nissan Leaf. The technician did not know how to take off the parking break and was not familiar with the software update/recall that I was there for (in addition to my scheduled maintenance). I realize that Leafs are still new and fairly rare, and since they don't need frequent maintenance, the service staff probably doesn't see a lot of them. But as one of only a few Nissan dealers in the metro area, Luther would be well served to have specialists who can engender confidence that the service center knows how to service these cars. More