Luther Kia of Inver Grove - Service Center

Scheduled service online. Check-in was easy and quick. Scott double-checked to be sure he was performing the service I came in for. Service was completed very quickly - Friendly staff, great experience. Scott double-checked to be sure he was performing the service I came in for. Service was completed very quickly - Friendly staff, great experience. More

Unfortunately my 2008 Nissan Altima has needed some TLC lately but fortunately I bought a very good warranty. I brought it in because my front passenger tire was losing air and my tire sensor light came on lately but fortunately I bought a very good warranty. I brought it in because my front passenger tire was losing air and my tire sensor light came on and stayed on after filling the tire. Turned out that the sensor for it another tire needed to be replaced (the 3rd one). The young man who was helping me, (Lionel?) was very nice but not knowledgeable of my warranty. I had ask him to not do any work until I knew what the problem was, as I am on a fixed income. So Greg Isham who has help me before, showed him the ropes of my warranty and the cost went from $600 to $o. My car got fixed and I left happy!! Greg has earned the trust of a person who has been burned by shady mechanic's in the past. He is kind, genuine and respectable, because of that I have and will continue to refer my family and friends to your dealership... More

I was accepted in scheduled time. The check up was fast. Scott Nimitz worked with me without complains from my side. Shuttle picked me up in time. Thank you for your service Scott Nimitz worked with me without complains from my side. Shuttle picked me up in time. Thank you for your service More

Rich and Joe from the used car team along with Adam and Greg from the service team, did a great job getting and installing the parts as the last step in my Kia used car purchase. Greg from the service team, did a great job getting and installing the parts as the last step in my Kia used car purchase. More

As ususal had another great expereince. This is my second leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Th leased car and I could not be happier. To Igor in Sales, Jamie in Finance and Adam and Scott in Service and the service techs who work on the car! Thank you and Blessings! More

i was very impressed with the customer service and kindness i received from all there of these people that helped me. i have been going to this location and there is one closwed to me in bloomington kindness i received from all there of these people that helped me. i have been going to this location and there is one closwed to me in bloomington but i really like all the people and they do a great job i am very pleased with the service i received. i also want to givea good word for the cashier she is wonderful and she is always friendly whenever i go to pay for my car. i just want to thank you for such great emplpyees. thanks you jean blakey More

Everything went well ,I appreciate the service and it didn't cost me nothing ,because it was a recall service .Every one I met during the service are all wonderful . didn't cost me nothing ,because it was a recall service .Every one I met during the service are all wonderful . More

I needed to get my car in on an urgent basis as I had a problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with me so I could leave the car with them. They discovered a screw in the inner sidewall. Unfortunately that meant a new tire, but I now feel safe on the road. I appreciated their flexibility and efforts to work with me as I know they were booked solid. More

After so many times of bringing my old car to a different shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it w shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it will be a one time deal, then it was worthwhile for me. My experience with this dealership was superior. Andrew seemed to be honest in answering my questions. He was very accommodating and patient with my inquiries and request. The car he loaned was great. I rated the work as 4 vs 5 because I just got my car back and still smelling as if something is burning. Further inquiry I was told that it is a residual problem and should be gone in 2 days. So far the rest are good but too early to rate the work as excellent. If I have no problem with it in at least one month, then I will rate the work as 5. Spending $2,300.00 for an old car may be not been a good idea, but it is what it is. I rated the price as 4 because that was a lot of money. However, I don't have any point of comparisson if I have brought it to another shop. If this car will last me another 2 years without repair, then it will be all worth to pay this amount. More

They got me into fast and kepted me updated while I waited, asked before performing any extra services and explained fully why everything was needed waited, asked before performing any extra services and explained fully why everything was needed More