Luther Kia of Inver Grove - Service Center

I needed to get my car in on an urgent basis as I had a problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with problem with a tire that kept losing air. It was a big concern, especially given the brutally cold weather we're experiencing. The staff worked with me so I could leave the car with them. They discovered a screw in the inner sidewall. Unfortunately that meant a new tire, but I now feel safe on the road. I appreciated their flexibility and efforts to work with me as I know they were booked solid. More

After so many times of bringing my old car to a different shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it w shop, I finally decided to bring it back to this Nissan dealer. As everyone knows, repair fee from a dealer is more expensiv, but I thought if it will be a one time deal, then it was worthwhile for me. My experience with this dealership was superior. Andrew seemed to be honest in answering my questions. He was very accommodating and patient with my inquiries and request. The car he loaned was great. I rated the work as 4 vs 5 because I just got my car back and still smelling as if something is burning. Further inquiry I was told that it is a residual problem and should be gone in 2 days. So far the rest are good but too early to rate the work as excellent. If I have no problem with it in at least one month, then I will rate the work as 5. Spending $2,300.00 for an old car may be not been a good idea, but it is what it is. I rated the price as 4 because that was a lot of money. However, I don't have any point of comparisson if I have brought it to another shop. If this car will last me another 2 years without repair, then it will be all worth to pay this amount. More

They got me into fast and kepted me updated while I waited, asked before performing any extra services and explained fully why everything was needed waited, asked before performing any extra services and explained fully why everything was needed More

I am a new customer, and my experience with Luther Nissan has been excellent so far. The vehicle seems exceptionally well-made, and the dealer's staff have been friendly and knowledgeable. They seem like has been excellent so far. The vehicle seems exceptionally well-made, and the dealer's staff have been friendly and knowledgeable. They seem like a bunch of people who just like cars and enjoy what they do. Friendly and trustworthy, in other words. More

The service person I worked with did not get back to me in time, was un willing to come up with other options, so you did not do the work and I had to pay you 130.00 to do nothing. The new car salesman I t in time, was un willing to come up with other options, so you did not do the work and I had to pay you 130.00 to do nothing. The new car salesman I talked to on the phone, couldent find what I wanted.. But when I called Morries they found it in 15 minnutes...... More

Friendly,prompt and very well informed. A pleasant experience. Would recommend this dealer to others who need service. Good fresh coffee well waiting to have work done. experience. Would recommend this dealer to others who need service. Good fresh coffee well waiting to have work done. More

Friendly,prompt and very well informed. A pleasant experience. Would recommend this dealer to others who need service. Good fresh coffee well waiting to have work done.thanks Greg for taking care of m experience. Would recommend this dealer to others who need service. Good fresh coffee well waiting to have work done.thanks Greg for taking care of me Harry More

It was so nice to get a loaner car since we only have one car and they let me drop it off early so I could get to work as I didn't want to drive since it needed an airbag car and they let me drop it off early so I could get to work as I didn't want to drive since it needed an airbag More

Brought my Rogue in for routine maintenance. I have always had a wonderful experience at this dealership and did so on this visit as well. The only comment I have is they were very busy and I think th always had a wonderful experience at this dealership and did so on this visit as well. The only comment I have is they were very busy and I think that is why my car was not washed after the service as it had been every other time I had brought it in for service. More