Luther Kia of Inver Grove - Service Center

Dealership and employees are the most-helpful and friendly establishment I've ever worked with. Simply the best. Highly recommended after having an oil change today! friendly establishment I've ever worked with. Simply the best. Highly recommended after having an oil change today! More

I like the place, the service everything! Even I live far way from Luther Kia but I feel confident with you guys. I recommend this place to my friends and relatives. Thank you far way from Luther Kia but I feel confident with you guys. I recommend this place to my friends and relatives. Thank you More

I very pleased with the service today. I came an hour earlier than my scheduled appointment, due to a simultanouse conference call I needed to be on, and they still serviced my car. earlier than my scheduled appointment, due to a simultanouse conference call I needed to be on, and they still serviced my car. More

I arrived about an hour early for my scheduled appointment (7:30pm) and I was greeted promptly by Mary Cerecedes. She was very friendly, got me checked in, and said she was going to do her best to appointment (7:30pm) and I was greeted promptly by Mary Cerecedes. She was very friendly, got me checked in, and said she was going to do her best to get my car in for service as soon as possible. My car was finished was 8:30pm, the original time my appointment was supposed to be at, so I really appreciated the timeliness of the service and that they were able to service my car earlier than anticipated. Mary found me in the waiting area and explained my multi-point inspection; all fluids were filled and there were no issues with my car. I also enjoyed having a freshly washed car. Once again, great customer service by Mary and the service team! More

This was the first service appointment on my new Juke. I was met by Andrew the moment I arrived. He gave me a preview of what services would be done, an estimated timeframe to complete them and directed me was met by Andrew the moment I arrived. He gave me a preview of what services would be done, an estimated timeframe to complete them and directed me to the "lounge". I had a short and comfortable wait. He was back in less time than estimated and my car was waiting for me just outside the door. Couldn't have been easier. I actually look forward to the next service appointment! I really appreciate the friendliness, professionalism and consideration at the Luther Nissan dealership. And I love my Juke!!! More

The customer service provided by Mary when you first pull in was excellent. She knew why I was there and was looking for me. She was very efficient with the way she asked question about the Kia Soul I am d in was excellent. She knew why I was there and was looking for me. She was very efficient with the way she asked question about the Kia Soul I am driving and if there was any concerns. The service team did an excellent job and I was in and out before I new time really had passed. Thank you for the great customer service and great work done. More

Luther Nissan of Inver Grove Heights has always serviced our 2008 Kia Spectra 5 with the utmost care. My recent visit was for a scheduled oil change and tire rotation. Of course, a complete complimentary m our 2008 Kia Spectra 5 with the utmost care. My recent visit was for a scheduled oil change and tire rotation. Of course, a complete complimentary multi-point inspection was performed (which always gives peace of mind) and everything checked out great! It's also nice to get one's car washed too! Ms. Mary Cerecedes-Service Advisor was friendly and very professional. That is why I give Luther Nissan Kia of Inver Grove Heights such high marks. Thank you, More

My wife and I bought a Used 2011 Camry less than a month ago, and 2 minor problems had to be addressed. A tire sensor was replaced and the wiper blades streaked, they were also replaced. Mike and Mary took ago, and 2 minor problems had to be addressed. A tire sensor was replaced and the wiper blades streaked, they were also replaced. Mike and Mary took great care of us, the were super friendly and attentive and didn't speak down to us. The service was fast, and we got two free car washes as well. Mike even reminded me to grab my cot as I was leaving, or I would have left my wallet, keys and phone at the dealership. I am very impressed, and would highly recommend the service at Luther Nissan Kia in INver Grove...Great Work FOlks!! More

As all dealerships stories go, the first few visits will always be your best because that's when they're trying to wheel you in as a customer. Further down the road you'll notice many changes like I have. E always be your best because that's when they're trying to wheel you in as a customer. Further down the road you'll notice many changes like I have. Everything was great until service to my car weren't done correctly, oil changes started taking forever, dealership tactics to dig in my pockets were noticeably visible, etc... They even had the nerve to tell me I'm missing bolts on my oil pan right when I'm about to pay while expressing the urgency of those bolts. I was even advised to call the place I brought my car for my last service which was at this same Nissan twice in a row. I was lied to, taken advantage of, and screwed just like at every other service center. No E-Mail replies on my experience, no calls back, and I was even called a liar. Lesson learned as I'll never have a vehicle serviced at a dealership and I won't ever be going back to Nissan Luther Kia of Inver Grove. Good riddance. More

This service center was helpful, friendly, courteous, and prompt. The high quality service was wonderful. I would recommend it to others. Very good attention to detail and customer service. prompt. The high quality service was wonderful. I would recommend it to others. Very good attention to detail and customer service. More