Luther Kia of Inver Grove - Service Center

brought my Nissan Rogue in for a oil change came home and found that there was for oil all over my garage floor, bolt to oil pan was only hand tightened, very disappointed with the overall service done on my found that there was for oil all over my garage floor, bolt to oil pan was only hand tightened, very disappointed with the overall service done on my vehicle!!!!!! More

I had a really good experience. I had just had surgery on my knee, and Mary was very helpful. I was told I didn't need an appointment so when I found out you do. Mary took care of me!!! Mary was very f my knee, and Mary was very helpful. I was told I didn't need an appointment so when I found out you do. Mary took care of me!!! Mary was very friendly, professional and got the job done. I would keep her on my staff, for sure! More

Great dealership! Everyone is very friendly.The waiting area is clean and has good reading material. They get the work done quickly and correctly, I would highly recommend this dealership. area is clean and has good reading material. They get the work done quickly and correctly, I would highly recommend this dealership. More

My car was returned dirty, dirty hand prints all over my dashboard, pieces of rubber all over from having my windshield replaced..I thought I'de give them the benefit of the doubt but this last visit was ve dashboard, pieces of rubber all over from having my windshield replaced..I thought I'de give them the benefit of the doubt but this last visit was very frustrating. I had sat waiting for my tire pressure monitor to be fixed for 2 hours. Paid $270, left the dealerships got all the way home and the tire pressure signal came on again, I called and let them know they told me to come back, so I drove all the way back to the dealership and the mechanic told me he had forgotten to scan the monitors which is why the signal has came back on. All I had Received was a "no big deal, sorry" after paying $270, getting the run around, I spent my entire day off either sitting at the dealership to give them another try to fix what should have already been fixed and told "no big deal, sorry" WOW...I definitely will be taking my car and business elsewhere because quite frankly I don't have the time to be treated like my time, money, and condition of my car is of no value. More

Mike and Mary were super friendly, easy to work with and let me know exactly what was going on with my car. The price was affordable and what I expected. Well done! let me know exactly what was going on with my car. The price was affordable and what I expected. Well done! More

Everything was perfect and on time. The service Everything was perfect and on time. The service assistant explained everything in detail, answered my questions. It was an excellent experience. Th Everything was perfect and on time. The service assistant explained everything in detail, answered my questions. It was an excellent experience. The waiting area is also convenient. More

Extremely pleasant. Provided detailed information relating to my scheduled visit and followed with details of the resulting work. The appointment from calling to schedule through completion of work relating to my scheduled visit and followed with details of the resulting work. The appointment from calling to schedule through completion of work was outstanding. More

Mary Cerecedes' energy is contagious! She displayed an urgency around getting me in and out of the service center as quickly as possible. I look forward to seeing Mary again on future service visits! an urgency around getting me in and out of the service center as quickly as possible. I look forward to seeing Mary again on future service visits! More

This was the first time I have visited this Kia/Nissan dealership. I purchased my car from another dealership, however I had a factory recall on my car as well as other needed maintence, so I needed to dealership. I purchased my car from another dealership, however I had a factory recall on my car as well as other needed maintence, so I needed to take this to a Kia dealer. I planned my service online and the check in online was fantastic! I got in within a day. When I was greeted by Adam, he was very friendly and personable. He told me they would get to work on my car, and when I was walking away, he was already talking to services techs about my needs. I waited for less than an hour and when I was told it was done, they also threw in a complimentary car wash! My factory recall was addressed and the ticking in the blower motor was also replaced. I told several people already about the friendly service I received here and recommended them to get their car needs addressed at Kia/ Nissan in Inver Grove Heights! Thanks for the quick and easy service! -Lindsey More