Luther Kia of Inver Grove - Service Center

Fast and efficient service Arrived for my scheduled oil change appointment and was helped immediately. This was my first oil change since purchasing my vehicle and it was free o Arrived for my scheduled oil change appointment and was helped immediately. This was my first oil change since purchasing my vehicle and it was free of charge. They told me it would take an hour for the entire process (oil change, inspection and car wash) and they kept to their word. Loved that the service advisor came back with a full inspection report and reviewed it with me and my freshly washed vehicle was waiting right outside the door for me. Great service. More

Great service !! I was in the neighborhood and stopped by to ask about the oil change special offered to me on the phone several days before. Andrew Parr (who I've int I was in the neighborhood and stopped by to ask about the oil change special offered to me on the phone several days before. Andrew Parr (who I've interacted with no more than 3 times since I purchased my car 3 years ago) greeted me and to my surprise, remembered the kind of car I drive and where I work. I wasn't supposed to get that oil change on that day, but Andrew set me up and in less than an hour I was heading home. Forgot to mention that in 3 years I never received any e-mails from the dealership because they were sent to my wife's e-mail. Just before I left Andrew asked me if the e-mail on the invoice was the right one. He quickly went to the computer and finally entered my e-mail address, and that's the reason I'm writing this review. Great job Andrew Parr!! More

Always dependable Service Dept. always is willing to listen and to help whether it's about operation of vehicle or retrieving the credit card I dropped between console Service Dept. always is willing to listen and to help whether it's about operation of vehicle or retrieving the credit card I dropped between console and driver's seat! More

Good experience. Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everyth Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everything happened as I had been told. I will be going back. More

Weston The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! More

Service engine light on when driving. Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scal Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scale with other dealers but since you asked I should be honest. Only other issue I would point out is the poor accessibility for cars coming and going in your lot. My car is now running great. More

Excellent Service I brought my Kia Sorento in for a routine service and oil change, and got my work completed quickly. I was in an out within an hour, and had a great I brought my Kia Sorento in for a routine service and oil change, and got my work completed quickly. I was in an out within an hour, and had a great experience. More

Service dept Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. More

Excellent Service Each and every time I take my car (which I bought at Luther Nissan/Kia) they are prompt and friendly. They are respectful and helpful. You can usual Each and every time I take my car (which I bought at Luther Nissan/Kia) they are prompt and friendly. They are respectful and helpful. You can usually get a good deal on a car anywhere -- but good service is hard to come by. Luther Nissan in Inver Grove Heights has outstanding service and people. More

Excellent Service Department In for Warranty repair. I have a Nissan dealer in Eau Claire within an hour from me but I make the 2 1/2 hour drive because of the excellent service d In for Warranty repair. I have a Nissan dealer in Eau Claire within an hour from me but I make the 2 1/2 hour drive because of the excellent service department that Luther Nissan has. Adam has always been friendly and informative, and I will recommend this dealership to anyone! I've bought three vehicles here in the last three years, and I couldn't have asked for a better experience. More