Luther Kia of Inver Grove - Service Center

Friendly Timely Service I have purchased or leased four vehicles from this dealership and have always found the service staff to be friendly, professional and honest. I espec I have purchased or leased four vehicles from this dealership and have always found the service staff to be friendly, professional and honest. I especially enjoy working with Scott Nemitz, he is a straight shooter who always greets me by name and with a smile. Keep up the good work folks! More

I Can Not Remember the gentlemens name who helped me but they were both Awesome! I wish my sales experience would have been better so I would not have had to go all the way to Bloomington Kia to buy 2 c they were both Awesome! I wish my sales experience would have been better so I would not have had to go all the way to Bloomington Kia to buy 2 cars. A Sorrento and a Sportage when I lived in WSP but the service dept.made up for it. Thank You! Mr John Pelano More

It's always great to see Adam he's very friendly professional and he always takes care of my concerns. They took care of my service requests an the car works better. professional and he always takes care of my concerns. They took care of my service requests an the car works better. More

Inventory Control manager/ Dispatcher Very professional, helpful and very efficient. Very informative thru out the whole process. Very easy to work with.In the future would request to wo Very professional, helpful and very efficient. Very informative thru out the whole process. Very easy to work with.In the future would request to work with him again. More

On 03/24/14 I had my Nissan Murano serviced by Mike Wagner. Everything was done within a very reasonable span of time and very efficiently. Mike was very professional and polite, without being unnecess Wagner. Everything was done within a very reasonable span of time and very efficiently. Mike was very professional and polite, without being unnecessarily ingratiating. However, what I appreciated most of all was his ability to keep his word and follow up with me regarding an issue that couldn't be resolved during the appointment time: Mike undertook to call Warranty Center on my behalf to find out if certain parts of my vehicle were covered by my extended warranty or not. As it was pretty late to call the Center, Mike jotted down my cell phone # and told me he would make this phone call and get in touch with me the next day which he did. I'm very grateful to him for this because in this market, there aren't that many people who can keep their word, follow up with a client and accomplish it in a timely manner. Mike turned out to be precisely one of those capable of honoring their commitments. I think Mike delivers excellent customer service and has a solid work ethics. Thank you, Mike, once again! Anna C. More

It is always a very pleasant visit when I bring my car in for service. Greg, Adam and Scott are all very polite, courteous and professional. They are always very accomodating to my needs. I have been working for service. Greg, Adam and Scott are all very polite, courteous and professional. They are always very accomodating to my needs. I have been working with Greg for a number of years now and he is the best in the business. Always a big smile when I arrive with my vehicle as well as when I pick it back up. I am confident and very comfortable with the service department. More

I just have to say that Mary did an amazing job . Really nice person she was able to get me in and out right away . I definitely Recommend for people to work directly with her she did her job well . We need nice person she was able to get me in and out right away . I definitely Recommend for people to work directly with her she did her job well . We need more people like her More

7500 Mile service. Appointment was easily made online and the dealership confirmed over the phone. The service was performed promptly and the service tech was very friendly and helpful. Price was very and the dealership confirmed over the phone. The service was performed promptly and the service tech was very friendly and helpful. Price was very good. More

Fast and extremely friendly service! Mary was very friendly,cheerful, and very welcoming. I did not get her name, but from the picture I'm pretty sure it was Natalie who rang up my bill - She was ver friendly,cheerful, and very welcoming. I did not get her name, but from the picture I'm pretty sure it was Natalie who rang up my bill - She was very professional and courteous as well. Great experience! More

Adam was very friendly and helpful. The overall service experience was timely and pleasant. Both Adam and one of the mechanics were very informative. Thanks experience was timely and pleasant. Both Adam and one of the mechanics were very informative. Thanks More