Luther Kia of Inver Grove - Service Center

Adam Bistodeau Sevice Advisor Hero I have had the pleasure of working with Adam since I bought my first car back in 2009. He actually helped me pick my first vehicle the Nissan Versa. I have had the pleasure of working with Adam since I bought my first car back in 2009. He actually helped me pick my first vehicle the Nissan Versa. From 2009 to 2014 Adam would help make my appointments and make sure my vehicle was in the best shape possible. He also would make sure it was clean and ready on time. Adam has the BEST customer service I have ever experienced in my life. He carries himself with professionalism, positivity and overall company knowledge. I decided to become a lifeling customer not just because I love my car but because I would trust Adam and his service team members with any vehicle I purchase. More

routine service The service is quick and friendly. Free wifi in the waiting area allows me to work or play while I wait and the car came back cleaner than when I bro The service is quick and friendly. Free wifi in the waiting area allows me to work or play while I wait and the car came back cleaner than when I brought it in! More

Great Service Department Experience Andrew was friendly and professional the whole way through. He explained in detail what repairs I needed to make after examining the car. I was happ Andrew was friendly and professional the whole way through. He explained in detail what repairs I needed to make after examining the car. I was happy with the information he provided, and together we prioritized the work to be done, since my older car needed several repairs. The price quote was less than I was expecting. The work was completed at the time expected, and the finished price was a little less than we had talked about. I'll be going back to get the rest of the work completed since they exceeded my expectations. More

Great! Always of great service. My car is well taken care of and any issues that arise are quickly fixed! Very happy with the dealership car service. Always of great service. My car is well taken care of and any issues that arise are quickly fixed! Very happy with the dealership car service. More

Fast and efficient service Arrived for my scheduled oil change appointment and was helped immediately. This was my first oil change since purchasing my vehicle and it was free o Arrived for my scheduled oil change appointment and was helped immediately. This was my first oil change since purchasing my vehicle and it was free of charge. They told me it would take an hour for the entire process (oil change, inspection and car wash) and they kept to their word. Loved that the service advisor came back with a full inspection report and reviewed it with me and my freshly washed vehicle was waiting right outside the door for me. Great service. More

Great service !! I was in the neighborhood and stopped by to ask about the oil change special offered to me on the phone several days before. Andrew Parr (who I've int I was in the neighborhood and stopped by to ask about the oil change special offered to me on the phone several days before. Andrew Parr (who I've interacted with no more than 3 times since I purchased my car 3 years ago) greeted me and to my surprise, remembered the kind of car I drive and where I work. I wasn't supposed to get that oil change on that day, but Andrew set me up and in less than an hour I was heading home. Forgot to mention that in 3 years I never received any e-mails from the dealership because they were sent to my wife's e-mail. Just before I left Andrew asked me if the e-mail on the invoice was the right one. He quickly went to the computer and finally entered my e-mail address, and that's the reason I'm writing this review. Great job Andrew Parr!! More

Always dependable Service Dept. always is willing to listen and to help whether it's about operation of vehicle or retrieving the credit card I dropped between console Service Dept. always is willing to listen and to help whether it's about operation of vehicle or retrieving the credit card I dropped between console and driver's seat! More

Good experience. Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everyth Adam was an excellent, helpful, professional individual. He explained what was going to be done, how long it would take, and what it involved. Everything happened as I had been told. I will be going back. More

Weston The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! The service was fast and friendly. I got my car in right on time and was talked through the whole service plan. I will always bring my car here! More

Service engine light on when driving. Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scal Only issue with my service today was the cost of $520 for approximately 2 hours work (including $90 in parts). I would guess these prices are on scale with other dealers but since you asked I should be honest. Only other issue I would point out is the poor accessibility for cars coming and going in your lot. My car is now running great. More