Luther Kia of Inver Grove - Service Center

Luther Nissan made sure I was on the road We are leasing a Leaf and have had some issues with it. The dealership we leased it from has done a poor job making sure we were taken care of, even w We are leasing a Leaf and have had some issues with it. The dealership we leased it from has done a poor job making sure we were taken care of, even with a packed schedule for their Leaf mechanics. Luther Nissan and Scott Nemitz, in particular, have made sure that we had a loaner car at no cost to us. They have covered our towing costs when we mistakenly had it towed outside the towing program provided by Nissan. They have been extremely responsive and persistent. They have dealt with the manufacture on our behalf in all cases. Ten stars -- no really -- Luther Nissan and Scott have taken it to an 11. I am extremely pleased to be working with them and I look forward to continuing the relationship. I would highly recommend them. More

Excellent Service - the very best. I wanted to get a remote start for my vehicle, I phoned, made the appointment. Called one day ahead of the appointment to make sure we were on the sa I wanted to get a remote start for my vehicle, I phoned, made the appointment. Called one day ahead of the appointment to make sure we were on the same page. Everything was good. I brought my car in that Thursday night for my Friday assigned service. Took home a beautiful hybrid Optima with only 4,900 miles on it. I had forgotten to mention a minor recall letter that I had received in the mail a few months earlier, and that was no problem for them. So on Friday, my car was due to be finished at 4:00 p.m. So I phoned at 3:30 to see if I should be heading out soon to go pick up my car. Adam B. mentioned he is off at 4:00 but that he could see my car just now pulling into the finished area of the lot. Knowing this, I wanted to get over to Luther Kia before Adam would leave for the day, so I quickly grabbed what I needed to head over out the door. I was rounding the ben of the road at 4:01 and I could see a mechanic that I recognize from there so I thought with disappointment that I might miss Adam and that I would need to deal with another service representative. But to my delight, Adam was still there and was attending to others in his special care-and-smiling way. He acknowledged me, said he had my paperwork right there and would be right with me. Always needing a bathroom break, I took advantage of this moment to make a quick sprint to use the facilities. When I arrived back, I was able to get my paperwork from Adam but I told him, I would need a quick run-down on how the new remote start works. Even though it was way past his time to leave at this point, he very courteously took the time to walk out to my car and show me how to use the new feature, and I'm glad I did because it takes a minute or two to get used to. I even wrote on the paperwork for Luther Kia that Adam is the best. I rate my experience with Luther Kia and Adam, off the charts. Simply put, I am totally happy with my experience this time as well as in the past times using Luther Kia Service for my Kia Sportage. I also give credit to Luther Kia for keeping my previous vehicle 2001 Kia Sportage up and running, which my son now is using. I highly recommend Luther Kia and Adam as an excellent place to go to to service your vehicle and to keep it in the best top-rated condition. My first brand new Kia Sportage was in 1998, it had 3 year 36000 mile warranty back then, so I traded it in and bought my brand new 2001 Kia Sportage with the 100,000 mile warranty and it used that car for 13 years until this year when I bought my 3rd brand new car, 2014 Kia Sportage. More

Xxxxx Excellent service with utmost care for Customer satisfaction. Will return for all my future services. Refer to all my friends family neighbors and col Excellent service with utmost care for Customer satisfaction. Will return for all my future services. Refer to all my friends family neighbors and colleagues for service More

Very good experience I pulled in and Scott called me by name and was very nice. He explained the recall and 30 mins later we were out the door. I would go back again. I pulled in and Scott called me by name and was very nice. He explained the recall and 30 mins later we were out the door. I would go back again. More

Recall service They did it fast. The overall process is good. People are friendly. I would like to use their services again and would recommend them to other people They did it fast. The overall process is good. People are friendly. I would like to use their services again and would recommend them to other people More

As always great service and customer serivce was in for routine service and maintenance on the 2012 Nissan Sentra...dealt with Scott and he was very professional and courteous. explained to us w was in for routine service and maintenance on the 2012 Nissan Sentra...dealt with Scott and he was very professional and courteous. explained to us what needed to be done and what eventually needs to be fixed. great service as always, great customer service as always..and they give the car a wash..will always go back More

Great Service but I had to wait for 2 weeks for an availability. This is the reason I go elsewhere for my regular service. It was 2 weeks between the time I requested I had to wait for 2 weeks for an availability. This is the reason I go elsewhere for my regular service. It was 2 weeks between the time I requested service and when there was an "available" time slot open. When I need oil changes, or tire rotations, Fury motors has drive up service and I'm out the door within 45 minutes. Why can't your dealership offer that? More

Always a Pleasure! I brought my Juke in for the nine month checkup. All the people I've dealt with at Luther Nissan are professional, friendly and helpful. Today was no I brought my Juke in for the nine month checkup. All the people I've dealt with at Luther Nissan are professional, friendly and helpful. Today was no exception. I love how organized everything is! Arrived, pulled right into the service center and two minutes later I was enjoying a cup of coffee while my Juke was serviced. Less than forty-five minutes later my car was ready to go. And had had a bath too. Stepped out the door, into my Juke and out of the dealership lot. I have owned cars for fifty years and always dreaded the service trips. With Luther Nissan I actually look forward to them!! More

Tire replacement. After hitting one of the deepest pot holes in St Paul and getting a complete blow out. I called Luther Nissan. They ordered the tire, exact replacem After hitting one of the deepest pot holes in St Paul and getting a complete blow out. I called Luther Nissan. They ordered the tire, exact replacement, replaced the tire, handled all the paper work reset the computer and all other things needed to get me back on the road in about 45 minutes. What can I say. They are the best. Thanks for the fine service. Lowell Doocy More

Great and Friendly Staff New to area and read about them and heard nothing but good things! I have to agree! Very friendly and helpful! Got what I needed to get done with out New to area and read about them and heard nothing but good things! I have to agree! Very friendly and helpful! Got what I needed to get done with out any hassle! Great place to go! More