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Luther Kia of Inver Grove - Service Center

Inver Grove Heights, MN

4.5
2,566 Reviews

2,566 Reviews of Luther Kia of Inver Grove - Service Center

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November 03, 2023

Mackenzie was fantastic to work with. Efficient and gets things done. I will choose this location over Bloomington every single time. More

by jennydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Richardson
November 03, 2023

Wait was quite a bit longer than anticipated when the rep initially asked if I wanted the extra work, but service staff were friendly and were able to get my additional work done same day, which I appreciate More

by heilman.keri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name and no picture.
November 03, 2023

During a recent service, they cracked my fuel filter housing, creating a fuel leak and refused to take responsibility. The repair cost was over $1900, which I had to pay for myself. I am never going bac More

by JEFFREY.TURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MacKenzie Richardson, 5 stars
November 02, 2023

Everyone at the shop was super helpful and kind. Marcus in sales has gone above and beyond for me from purchase through service experiences. Mackenzie was understanding and courteous during exchange More

by cassiebrekke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

i had never been there for a service. It was quick, in and out type of service. More

by michellelopezsosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Service rep quoted an hour to complete oil change and it was two hrs. Only complaint. More

by mvandervieren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get any names
November 02, 2023

The shop is great. Sales people were awful and treated me like crap. They were not helpful. They were more expensive for new cars and offered me less on trade in compar More

by tmfs07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

They were very friendly. Shared a photo of a problem so I would know what they are talking about. More

by mforstner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Great, less than one hour. But need to kept better track of keys. Other was out standing service. Thank you all for job well done. More

by paulraleigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kufahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

I was overcharged on my services and had to be refunded the next day, a little disappointing. Nothing regarding my car was explained to me either. More

by michelle.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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