Luther Kia of Inver Grove - Service Center

good overall experience Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially wit Would have been rated a 5 but the car wash left wheels on vehicle dirtier than before service Expected they would be part of car wash, especially with tire rotation included in service. More

Everything was great and on time. The service representative provided clear explanation of what was included (an needed) and what could be left to be done in the future. and on time. The service representative provided clear explanation of what was included (an needed) and what could be left to be done in the future. More

Outstanding service from Mary. She was able to fit me in on 10/14 as I showed up exactly one week early for my appointment. Saved me a return trip from Burnsville. from Mary. She was able to fit me in on 10/14 as I showed up exactly one week early for my appointment. Saved me a return trip from Burnsville. Must have been a senior moment. Mary's recommendations for the replacement of the engine and cabin filters were concise without being over bearing. A+++++++ experience More

oil change, recall, and warranty work First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appoint First class service once again! Very friendly and knowledgeable staff that are always ready to help! From the first phone call to set up my appointment to the paying for and picking up of my car, I couldn't ask for any better service! More

Service visit excellent Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right Took my new nissan in because it was making a rattling noise. The service team quickly resolved the issue. When I dropped the car off I was met right away by Scott who got me all set up and quickly on my way. Great job! Thank you. More

Fantastic! They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to addr They are always helpful with the repairs that I have had. They are friendly and honest. They checked with my extended warranty policy provider to address the claim. I did not need to be involved which really alleviated the extra work. Plus, they didn't even charge me for the rental car that I had for 4 days. The only complaint is that this dealership is EXTREMELY busy and it can sometimes take weeks to month to schedule a time to get your care checked out. it is hard to wait that long when sudden, urgent care repair needs come up. But, their work is exceptional and i have never had a bad experience at this dealership. I bought my used 2010 Kia Rio through the dealership and have had a few factory/ extended warranty problems which the dealership took care of no problem. JP Liesenfeld sold me my car and was a fantastic sales man, laid back, knowledgeable and just made it a very all around comfortable experience. Definitely recommend for repairs or if in need of a new car. More

First oil change First experience since our purchase and it was 5 stars. Just like when we bought our vehicle. I would recommend this dealership to anyone looking for First experience since our purchase and it was 5 stars. Just like when we bought our vehicle. I would recommend this dealership to anyone looking for a vehicle. More

Great service, friendly atmosphere. Always friendly service, never push additional service but will advise of any needs. Always fresh coffee while waiting in clean waiting area. Defini Always friendly service, never push additional service but will advise of any needs. Always fresh coffee while waiting in clean waiting area. Definitely will have return visits even though many service centers closer to my residence. More

Fast and efficient! I had an unexpected dead battery situation but was able to get my car jumped in order to drive to Luther Nissan for an unscheduled service appointment I had an unexpected dead battery situation but was able to get my car jumped in order to drive to Luther Nissan for an unscheduled service appointment. I was in a time crunch and had a work appointment to get to in a relatively short period of time. The service dept. got me in right away, did a quick diagnostic, charged me only for what was necessary and had me out and on my way sooner than expected. I made it to my work appointment ahead of schedule thanks to the quick work of Scott and the service dept. What could have been a frustrating day was dealt with quickly and professionally so my dead battery turned out to be a minor blip in my day - Thanks guys! More